At a Glance
- Tasks: Lead transformative housing projects and improve resident outcomes in a dynamic local authority.
- Company: London local authority committed to ambitious housing improvements.
- Benefits: Competitive daily rate, hybrid working, and impactful leadership role.
- Other info: Opportunity for career growth and collaboration with senior leaders.
- Why this job: Make a real difference in housing services and drive significant change.
- Qualifications: Extensive experience in housing transformation and strong leadership skills.
The predicted salary is between 56250 - 68750 £ per year.
The Head Of Housing Transformation & Improvement will lead major change programmes for a London local authority's Housing Service, reporting to the Assistant Director for Housing Improvement & Governance.
This interim, full-time contract runs for 3–6 months initially, offering circa £300 Umbrella per day with hybrid working, requiring approximately three days on site.
The successful candidate will steer a portfolio of complex projects focused on operational delivery, resident outcomes, governance, and financial sustainability.
Strong leadership, programme management expertise, and a record of delivering improvement within social housing are essential.
This role suits a seasoned professional ready to influence significant service reform, working collaboratively across teams.
Head of Housing Transformation & Improvement
Rate: Circa £300 Umbrella per day Working pattern: Hybrid, with approximately 3 days on site
Department: Housing Service Reports to: Assistant Director, Housing Improvement & Governance
An excellent interim opportunity has arisen for an experienced Head of Housing Transformation & Improvement to lead major change, improvement and delivery programmes within a London local authority Housing Service.
This is a high-profile leadership role supporting a Housing Service on an ambitious improvement journey.
You will lead a portfolio of complex programmes and projects designed to strengthen operational delivery, improve resident outcomes, embed effective governance and deliver financial sustainability.
Working closely with the Assistant Director and senior leadership team, you will drive the delivery of key priorities including HRA budget management and savings, service charge reviews, multi-year transformation programmes, policy and strategy implementation, inspection readiness, digital improvement and investment in housing stock.
Key responsibilities
- Lead and oversee a coordinated portfolio of Housing transformation, improvement and business-change programmes.
- Establish and embed robust project and programme management practices across the service.
- Drive delivery of priority initiatives, including HRA financial recovery, savings programmes, service charge reviews and service redesign.
- Support the development and delivery of a long-term Housing plan, translating strategic priorities into practical, measurable delivery activity.
- Develop effective programme governance, reporting arrangements, performance indicators, budgets, targets and risk-management processes.
- Lead multidisciplinary delivery teams, bringing together colleagues across Housing, Finance, Data, Systems, Improvement and Operations.
- Analyse service-delivery options, assess value for money and develop evidence-based recommendations for senior leaders and elected members.
- Ensure resident insight, tenant satisfaction and meaningful engagement shape service improvement activity.
- Lead the development of evidence-led Housing strategies, policies and practices that reflect legislation, regulation and organisational priorities.
- Build strong relationships with senior officers, councillors, partners and stakeholders to secure buy-in and maintain delivery momentum.
- Maintain awareness of key housing legislation, national policy, regulatory expectations and external funding opportunities.
About you
- Significant experience delivering complex transformation programmes and projects, ideally within local authority Housing, social housing or a related public‑sector setting.
- Strong knowledge of the challenges facing Housing Services, including HRA finances, resident satisfaction, regulatory compliance, service charges and operational performance.
- Experience of working with senior officers, councillors and stakeholders within a politically led organisation.
- Proven ability to lead multidisciplinary teams and coordinate activity across a matrix‑managed environment.
- A strong understanding of programme governance, benefits realisation, performance management, budget monitoring and risk management.
- Excellent stakeholder‑management and influencing skills, including the confidence to challenge constructively and gain support for change.
- The ability to turn strategy into clear delivery plans, with measurable outcomes and accountability.
- Strong written, analytical and verbal communication skills, including the ability to present complex information clearly to senior audiences.
- A recognised project or programme management qualification, such as PRINCE2, MSP or APM, is highly desirable.
- Degree‑level education or equivalent relevant professional experience.
This is a fantastic opportunity for a credible and delivery-focused Housing transformation professional to make a tangible impact on services, finances and outcomes for residents.
Keywords Head of Housing Transformation & Improvement, Housing, Housing Service, Local Authority, Council, Public Sector, Transformation, Change Management, Programme Delivery, Project Delivery, Programme Management, Project Management, Housing Improvement, Governance, HRA, Housing Revenue Account, Service Charge Reviews, Budget Management, Savings Programme, Service Improvement, Resident Engagement, Tenant Satisfaction, Inspection Readiness, Digital Transformation, Policy Development, Strategy, Stakeholder Management, Senior Leadership, PRINCE2, MSP, APM, Hybrid, London, Interim
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Head Of Housing Transformation & Improvement employer: JAM Recruitment Ltd
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We think this is how you could land Head Of Housing Transformation & Improvement
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We think you need these skills to ace Head Of Housing Transformation & Improvement
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at JAM Recruitment Ltd
✨Get to Know Public Sector Values
Before your interview with JAM Recruitment Ltd, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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