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- Tasks: Lead the creation of innovative digital workplace products and services.
- Company: Join a leading defence and technology organisation driving digital transformation.
- Benefits: Enjoy flexible working options with potential for fully remote work.
- Why this job: Be at the forefront of a major enterprise-wide transformation and enhance employee technology experience.
- Qualifications: 5+ years in digital workplace or IT product management; expertise in Microsoft 365 required.
- Other info: UK Eyes Only role; BPSS clearance needed to start.
A leading defence and technology organisation is looking for an experienced and visionary Head of Digital Workplace Product Group to shape and lead the future of their employee technology experience. This is an exciting opportunity to deliver innovation at scale, as part of a major digital transformation programme.
Role Overview: You will lead the creation and management of a portfolio of digital workplace products and services spanning end user computing, collaboration tools, and productivity platforms across multiple networks and security tiers. Your mission is to deliver a seamless, secure, and user-first digital workplace that enhances productivity and collaboration across the enterprise. This role is critical to building and launching a new Digital Workplace capability, including selecting and onboarding strategic suppliers and transitioning them into service.
Key Responsibilities:
- Define and execute a comprehensive Digital Workplace strategy aligned to business and IT goals.
- Lead a team of internal experts and external partners to deliver and support workplace technologies.
- Manage the full product lifecycle including budgets, roadmaps, change management, risk, and obsolescence.
- Oversee Microsoft 365, collaboration platforms, and end user device strategy.
- Ensure security, data privacy, and regulatory compliance across all services.
- Drive user experience improvements using human-centred design and analytics.
- Support hybrid working through modern, scalable, and user-friendly solutions.
- Champion adoption and change management across the organisation.
What You'll Bring:
- 5+ years' experience in digital workplace or IT product management.
- Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive), collaboration tools, and workplace technologies.
- Experience managing complex supplier relationships and delivering at scale.
- Strong knowledge of ITSM (e.g. ServiceNow), Agile delivery, and service design frameworks.
- Ability to lead transformation in secure, regulated environments.
- Strategic thinker with a user-first mindset and strong stakeholder management skills.
- Understanding of hybrid work enablement, workplace analytics, IAM, cybersecurity, and accessibility.
Qualifications:
- Bachelor's degree in Business, Computer Science, Engineering or a related field.
- ITIL Practitioner certification desirable.
This is a UK Eyes Only role - candidates must be sole British nationals. BPSS clearance required to start, with SC clearance in progress. Flexible working available: onsite 1-2 days per week initially with potential for fully remote. Want to lead the creation of a next-generation digital workplace that enables a modern, hybrid, and secure working environment? Apply now to be at the forefront of a major enterprise-wide transformation.
Head of Digital Workplace Product group employer: JAM Recruitment Ltd
Contact Detail:
JAM Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Workplace Product group
✨Tip Number 1
Familiarise yourself with the latest trends in digital workplace technologies, especially around Microsoft 365 and collaboration tools. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the digital workplace and IT product management fields. Attend relevant industry events or webinars to connect with potential colleagues and gain insights into the challenges they face.
✨Tip Number 3
Prepare to discuss your experience with managing supplier relationships and delivering projects at scale. Be ready to share specific examples that highlight your strategic thinking and user-first mindset.
✨Tip Number 4
Understand the importance of security and compliance in a regulated environment. Brush up on BPSS and SC clearance processes, as well as data privacy regulations, to show your readiness for this critical aspect of the role.
We think you need these skills to ace Head of Digital Workplace Product group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital workplace product management, particularly with Microsoft 365 and collaboration tools. Use specific examples that demonstrate your ability to lead teams and manage complex supplier relationships.
Craft a Compelling Cover Letter: Write a cover letter that outlines your vision for the digital workplace and how your experience aligns with the company's goals. Emphasise your strategic thinking and user-first mindset, as well as your understanding of hybrid work enablement.
Highlight Relevant Qualifications: Clearly state your qualifications, including your degree and any certifications like ITIL Practitioner. Mention your BPSS clearance status and any progress towards SC clearance, as this is crucial for the role.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams and managed change in secure, regulated environments. This will demonstrate your capability to drive transformation and champion adoption across the organisation.
How to prepare for a job interview at JAM Recruitment Ltd
✨Showcase Your Vision
As a Head of Digital Workplace Product Group, it's crucial to demonstrate your vision for the future of employee technology. Prepare to discuss innovative ideas and how you would align them with the company's goals during the interview.
✨Highlight Relevant Experience
Make sure to emphasise your 5+ years of experience in digital workplace or IT product management. Be ready to provide specific examples of how you've successfully managed complex supplier relationships and delivered projects at scale.
✨Understand the Security Landscape
Given the nature of the role, it's important to show your understanding of security, data privacy, and regulatory compliance. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance across all services.
✨Demonstrate Stakeholder Management Skills
Strong stakeholder management is key for this position. Prepare to share examples of how you've effectively communicated and collaborated with various stakeholders, ensuring their needs are met while driving transformation.
