At a Glance
- Tasks: Handle customer enquiries and resolve issues via phone, email, and in person.
- Company: Join Manpower UK, a leader in customer service roles.
- Benefits: Negotiable salary, full-time hours, and opportunities for both temporary and permanent positions.
- Other info: Dynamic work environment with opportunities in Grimsby and Cleethorpes.
- Why this job: Make a difference by delivering high standards of customer care every day.
- Qualifications: Excellent communication skills; previous experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Customer Service Officers are needed in Grimsby for permanent roles with Manpower UK. These positions involve handling enquiries by phone, email, and in person, resolving issues, and processing records. Candidates should possess excellent communication skills and a commitment to delivering high standards of care. Previous experience in a customer service or call centre setting is desirable but not essential. The salary is negotiable, and the roles offer a full-time working pattern. Supporting administrative duties will also form part of the daily routine.
The role is available as both temporary and permanent opportunities across Grimsby and Cleethorpes.
Responsibilities
- Handling customer enquiries via phone, email, and face‑to‑face
- Providing accurate information and resolving issues efficiently
- Processing data and maintaining customer records
- Delivering a high standard of customer care at all times
- Supporting administrative tasks as required
Qualifications
- Previous customer service or call centre experience is desirable
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure and manage workloads effectively
- Strong attention to detail and a positive attitude
