Espresso Machinery Support & Customer Care Specialist

Espresso Machinery Support & Customer Care Specialist

Full-Time No working from home possible
JAM Recruitment Ltd

At a Glance

  • Tasks: Support customers and stakeholders with espresso machinery queries via phone and email.
  • Company: Join JAM Recruitment Ltd, a dynamic team in Northamptonshire.
  • Benefits: Full-time role with opportunities for growth and development.
  • Other info: Exciting environment with a focus on service strategy and teamwork.
  • Why this job: Be the go-to expert for espresso machinery and make a difference in customer satisfaction.
  • Qualifications: 3 years in customer service, strong English, and solid Excel skills required.

JAM Recruitment Ltd in Wootton, Northamptonshire, is seeking a Machine Services & Customer Care Specialist for a full-time role. You will support internal and external stakeholders by phone and email, delivering practical service while understanding our espresso machinery and client base.

From day one you will manage orders, review forecasts, resolve technical issues, and contribute to the Service strategy. Strong English, 3 years in customer service, and solid Excel skills are essential.

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Espresso Machinery Support & Customer Care Specialist employer: JAM Recruitment Ltd

At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.

JAM Recruitment Ltd

Contact Details:

JAM Recruitment Ltd Recruitment Team

We think you need these skills to ace Espresso Machinery Support & Customer Care Specialist

Customer Service
Technical Support
Communication Skills
Order Management
Forecast Review
Problem Resolution
Service Strategy Contribution