At a Glance
- Tasks: Manage customer bookings and coordinate workshop tasks in a busy service centre.
- Company: Join a well-established MOT and Service Centre in Daventry.
- Benefits: Earn £28,000 to £32,000 annually with a full-time permanent role.
- Other info: Immediate start available with opportunities for career growth.
- Why this job: Be a key player in ensuring smooth operations and excellent customer service.
- Qualifications: Experience in automotive service roles and strong organisational skills required.
The predicted salary is between 28000 - 32000 £ per year.
Pertemps Daventry seeks an Experienced Automotive Service Advisor for a full-time role at a busy MOT and Service Centre in Daventry, paying £28,000 to £32,000 annually.
You will manage customer bookings for MOTs, servicing, and repairs, coordinate the workshop diary, and allocate tasks to technicians.
Previous experience within a garage, MOT centre, or similar workshop is essential.
This front‑of‑house position demands strong organisational abilities and clear communication, ensuring smooth workflow from arrival to completion.
Supporting technicians with precise job details and maintaining an efficient schedule are central duties.
This permanent contract suits candidates adept at juggling priorities in a hands‑on environment.
Key Responsibilities
- Booking vehicles in for MOTs, servicing, diagnostics and repairs
- Managing the workshop diary and customer bookings
- Allocating work to technicians and managing workloads
- Providing technicians with accurate job information and required parts
- Liaising with customers and providing progress updates
- Preparing estimates and obtaining customer authorisation for additional work
- Ordering and managing vehicle parts
- Preparing invoices and taking customer payments
- Liaising with suppliers and parts departments
- Handling telephone and email enquiries
- Maintaining accurate customer and vehicle records
- Ensuring jobs progress efficiently through the workshop
- Supporting the overall day‑to‑day running of the service centre
Qualifications and Experience
- Previous experience as a Service Advisor, Service Receptionist, Workshop Administrator or similar
- A good understanding of MOTs, servicing and general vehicle repairs
- Knowledge of vehicle parts and parts ordering
- Experience with invoicing and administration
- Excellent customer service and communication skills
- Strong organisational and time‑management skills Good computer skills
- The ability to prioritise a busy workload
- Confidence dealing with customers, technicians and suppliers
- A proactive, organised and dependable approach
What’s on Offer?
- £28,000 – £32,000 per annum, depending on experience
- Full‑time, permanent position
- Immediate start available
- Established and busy MOT & Service Centre
- Varied and responsible role
- Genuine opportunity to become an important part of the day‑to‑day operation
- #J-18808-Ljbffr
Experienced Automotive Service Advisor – MOT & Service Centre in Daventry employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
