At a Glance
- Tasks: Be the go-to person for homeowners, managing enquiries and aftercare.
- Company: Join a supportive team in the house building and construction industry.
- Benefits: Enjoy a competitive salary, hybrid working, and training opportunities.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference by helping homeowners during their warranty period.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
This full-time role is based in Devon, with hybrid working available, and offers a salary between £28,000 and £32,000 per annum. This position is a maternity cover contract starting in August 2026.
You will be the primary contact for homeowners, managing enquiries, defects, and aftercare from legal completion through the warranty period. The role requires close collaboration with site teams, subcontractors, and suppliers to resolve issues efficiently.
About You
- Previous customer service experience.
- Excellent communication and organisational skills.
- Strong attention to detail and ability to manage multiple priorities.
- Confident using Microsoft Office.
- Experience within house building, construction, property, or maintenance would be advantageous but is not essential.
- Own transport to travel to the office or site.
What’s on Offer
- Competitive salary.
- Hybrid working.
- Pension scheme.
- Training and development opportunities.
- Supportive team environment.
We think you need these skills to ace Customer Service Coordinator
Customer Service Experience
Communication Skills
Organisational Skills
Attention to Detail
Multi-tasking
Microsoft Office Proficiency
Collaboration Skills
