At a Glance
- Tasks: Manage stock accuracy and control for customer accounts in a dynamic environment.
- Company: Join a leading logistics and inventory management business with a supportive team culture.
- Benefits: Competitive salary, hybrid working, and valuable experience in the industry.
- Other info: Enjoy a fast-paced role with opportunities for professional growth.
- Why this job: Make an impact by ensuring inventory integrity and enhancing customer service.
- Qualifications: Strong admin skills, customer service experience, and proficiency in Microsoft Excel.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
The Inventory Coordinator position in Coventry involves managing stock accuracy, visibility, and control for customer accounts. This full‑time, fixed‑term role covers maternity leave for six months, offering a hybrid working pattern after initial training, with three days in the office and two remote. Day‑to‑day responsibilities include investigating stock discrepancies, producing reports, and communicating with customers and internal teams. The role requires strong administrative skills, the ability to prioritise multiple tasks, and confidence in handling queries.
Location: Coventry | Contract: Fixed‑Term (6 months – maternity cover) | Hours: Monday to Friday, 9:00am – 5:00pm | Working Pattern: Hybrid (after successful training) – 3 days in the office, 2 days working from home
Key Responsibilities
- Maintain accurate customer inventory records across multiple systems.
- Ensure stock accuracy by investigating discrepancies between physical stock and system records.
- Process and manage inventory adjustments in line with agreed procedures.
- Monitor inventory levels and identify any potential issues or trends.
- Support and coordinate regular cycle counts and stock audits, ensuring corrective actions are completed.
- Analyse inventory data and investigate stock variances to maintain high levels of inventory integrity.
- Act as the primary point of contact for customers, responding promptly to inventory‑related queries and providing updates.
- Produce accurate weekly and monthly inventory and KPI reports for both customers and internal stakeholders.
- Work closely with warehouse, logistics and operational teams to resolve inventory issues.
- Maintain accurate documentation and ensure customer records remain up to date.
- Support continuous improvement initiatives to enhance inventory processes and customer service.
- Provide general administrative support to the wider Operations team as needed.
About You
You are a strong team player who enjoys working collaboratively in a busy, fast‑paced environment. You are highly organised with excellent attention to detail, customer‑focused with outstanding communication skills, confident working with data and able to investigate and resolve issues independently. You prioritise workload effectively, meet deadlines, are proactive, reliable and willing to support colleagues when required.
Skills & Experience
Essential
- Previous administration experience within a busy office environment.
- Excellent customer service skills with the ability to build positive relationships.
- Strong Microsoft Excel skills, including working confidently with spreadsheets, formulas, filtering, sorting and data analysis.
- Excellent organisational and time‑management skills.
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills.
- Ability to analyse data and identify discrepancies.
Desirable
- Previous experience within inventory control, stock management or materials planning.
- Experience using inventory management, ERP or warehouse management systems.
- Experience working within a logistics, supply chain or distribution environment.
What We Offer
- Competitive salary.
- Fixed‑term 6‑month maternity cover contract.
- Hybrid working after successful training (3 office days / 2 home‑working days).
- Monday to Friday working hours (9:00am – 5:00pm).
- A friendly and supportive team environment.
- The opportunity to gain valuable experience within a leading logistics and inventory management business.
