At a Glance
- Tasks: Assist customers with applications and handle queries in a friendly manner.
- Company: Join a dynamic team in Bristol focused on customer service excellence.
- Benefits: Earn £13.50 per hour plus holiday pay, with flexible hours.
- Other info: Temporary role for 2 months with potential for future opportunities.
- Why this job: Gain valuable experience in a fast-paced environment while helping others.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 13.5 - 13.5 £ per hour.
Location: Bristol
Pay: £13.50 per hour plus holiday pay accrual
Duration: 2 months
Hours: 37.5 per week, rota basis (7:30am – 4:00pm or 11:30am – 8:00pm, Monday‑Friday)
What you’ll be doing:
- Greet and assist customers throughout the application process
- Support applicants with completing and checking forms
- Collect biometric data and required documentation
- Follow structured administrative and filing procedures
- Use a computer‑based system to guide workflow
- Handle customer queries and complaints with diplomacy and confidence
Required qualifications and experience:
- Proven experience in a customer‑facing role
- Ability to stay calm and professional under pressure
- Can‑do attitude and willingness to go the extra mile
- Experience working in a fast‑paced, collaborative environment
- Strong communication skills and a patient, supportive approach
- Valid DBS certificate
Temporary Customer Service Representative- Bristol employer: JAM Recruitment Ltd
At JAM Recruitment Ltd, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Birmingham, we offer a dynamic work culture that fosters collaboration and innovation, alongside competitive salaries and hybrid working options. With a strong focus on career progression, our employees are empowered to take on leadership roles and make a meaningful impact in the field of personal injury law.
We think you need these skills to ace Temporary Customer Service Representative- Bristol
Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Teamwork
Time Management