Housing Officer in Beacon

Overview

This full‑time, interim role as a Housing Officer in Camborne pays £39,923 per annum (£20.75 per hour). You will manage a neighbourhood patch across North Cornwall, acting as the primary contact for residents and delivering a comprehensive housing management service.

Key Responsibilities

• Manage a portfolio of tenancies and provide advice and support to residents.
• Conduct tenancy sign‑ups, property viewings and ensure compliance with tenancy agreements.
• Investigate and manage tenancy breaches, anti‑social behaviour and safeguarding concerns.
• Respond to customer enquiries, requests and permissions in a professional and timely manner.
• Maintain high estate standards and monitor service contracts to ensure value for money.
• Work closely with internal teams and external agencies to support customers and communities.
• Deliver resident engagement activities and community initiatives to promote sustainable neighbourhoods.
• Support housing management activities linked to new developments where required.

Qualifications

• Previous experience within social housing, including tenancy, estate and housing management.
• Strong communication and relationship‑building skills.
• Excellent organisational skills and the ability to manage a varied workload.
• A customer‑focused approach with a passion for delivering high‑quality services.
• The ability to handle sensitive situations professionally and confidently.
• A full UK driving licence and access to your own vehicle.

Benefits

• Salary of £39,923 per annum.
• 37 hours per week, Monday to Friday.
• Fixed‑term contract until October 2026.
• Opportunity to make a real difference within local communities across North Cornwall.
• Immediate start available.
• Enhanced DBS check will be conducted.

Additional Information

• Location: North Cornwall.
• Closing date: 15th July.

We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment.