At a Glance
- Tasks: Oversee daily operations and deliver outstanding customer experiences in a vibrant workspace.
- Company: Dynamic business centre located in the heart of London Bridge.
- Benefits: Competitive salary, excellent benefits, and opportunities for career progression.
- Other info: Join a fast-paced environment with a focus on community and collaboration.
- Why this job: Take ownership of a varied role and make a real impact on customer satisfaction.
- Qualifications: Experience in customer-facing roles and strong leadership skills required.
The predicted salary is between 35000 - 40000 £ per year.
Assistant Business Centre Manager
Compensation: £35,000 – £40,000 annually (full-time)
Job
Summary: Oversee daily operations of a professional workspace, focusing on customer experience, operational efficiency, and revenue generation.
Lead a team, manage occupancy levels, develop income streams, and maintain high service standards while working closely with senior leadership.
The Role
- Deliver an outstanding customer experience and build strong client relationships.
- Conduct professional tours and convert enquiries into new business opportunities.
- Drive revenue across co‑working, meeting rooms, and additional services.
- Oversee all day‑to‑day centre operations, ensuring high standards across the workspace.
- Manage facilities, contractors, repairs, and health & safety compliance.
- Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery.
- Lead, coach, and support Centre Operations Assistants to maintain service excellence.
- Support budgeting, reporting, and overall commercial performance of the centre.
- Partner with sales and marketing to increase occupancy, engagement, and community presence.
About You
- Experience in serviced offices, coworking, hospitality, retail, or customer‑facing operations.
- Strong commercial awareness with a track record of driving revenue or performance.
- Previous experience leading or supervising a team.
- Excellent communication and stakeholder management skills.
- Highly organised, proactive, and solutions‑focused.
- Confident managing multiple priorities in a fast‑paced environment.
- Comfortable using Microsoft Office and CRM systems.
- What’s on Offer
- £35,000 – £40,000 salary (depending on experience)
- Excellent benefits package.
- Prime London Bridge location.
- A varied role with real ownership and progression opportunities.
- The chance to work in a dynamic, customer‑driven environment.
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We think you need these skills to ace Assistant Business Centre Manager
Customer Experience Management
Team Leadership
Revenue Generation
Operational Efficiency
KPI Monitoring
Stakeholder Management
Budgeting
