Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support product development and oversee the entire product lifecycle.
- Company: Join a cutting-edge tech company transforming communications with AI and cloud solutions.
- Benefits: Enjoy opportunities for remote work, training, and professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Bachelor’s Degree required; 2+ years in a customer-facing role preferred.
- Other info: Engage with customers through webinars and user forums to enhance product offerings.
The predicted salary is between 28800 - 43200 £ per year.
From our clients\’ omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.
Our clients are looking for a talented Product Manager to support our clients\’ exceptional Product team based in Berkshire.
Product Managers are responsible for a range of products for the duration of their lifecycle. They oversee product creation, development, implementation, and subsequent evolution with a focus on maximising product monetisation, usage, and customer satisfaction.
Key Responsibilities
- Identify customer needs/business requirements for product development. Collate and refine requests into final design briefs.
- Prioritise workload for product development.
- Make design decisions that demonstrate delivery of design specifications.
- Ensure product changes are in line with the overall business strategy.
Working with Other Departments
- Act as a product specialist and “go-to” person for assigned products. Provide product knowledge to Sales and Solution Consultants to assist with bids.
- Share delivery timeframes with the Project Management team.
- Liaise with Engineering Services to ensure the priority of bugs is understood.
- Provide internal training or awareness of products as required.
- Evangelise the product internally and externally.
- Develop and deliver training to Sales and other departments as required.
Updating and Engaging with Customers
- Contribute to monthly webinars to brief customers on product news.
- Contribute to the quarterly Product Roadmap.
- Contribute to the running of quarterly user forums to receive feedback and updates from users.
- Arrange and chair meetings with customers to share product vision as required.
- Gather customer feedback to determine ways that the product could be improved.
About You
- Bachelor’s Degree in a relevant subject. 2:1 or above.
- Good experience in a customer-facing role, typically of at least two years.
- Experience as a Product Manager or Specialist, with specific experience of product lifecycles and design processes.
- Experience in the IT/Cloud communications industry is a plus.
- Excellent written and verbal communication skills.
- Good time management and prioritisation skills.
- Ability to interpret customer requests and provide high levels of customer satisfaction.
#J-18808-Ljbffr
Product Manager (Junior) employer: JAM IT Consultancy Ltd
Contact Detail:
JAM IT Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager (Junior)
✨Tip Number 1
Familiarise yourself with the latest trends in product management, especially in the IT and cloud communications sectors. Understanding the nuances of product lifecycles and design processes will give you an edge during discussions with our team.
✨Tip Number 2
Network with professionals in the field by attending industry events or webinars. Engaging with others can provide insights into what makes a successful Product Manager and may even lead to valuable connections within our company.
✨Tip Number 3
Prepare to discuss your experience in customer-facing roles. Be ready to share specific examples of how you've identified customer needs and translated them into actionable product improvements, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by practising how you would present product updates or training sessions. Being able to convey complex information clearly and engagingly is key to success in this position.
We think you need these skills to ace Product Manager (Junior)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Junior Product Manager. Familiarise yourself with product lifecycles, customer needs assessment, and how to prioritise workload effectively.
Tailor Your CV: Highlight relevant experience in customer-facing roles and any previous work as a Product Manager or Specialist. Emphasise your understanding of product development and your ability to interpret customer requests.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for product management and your knowledge of the IT/Cloud communications industry. Mention specific examples of how you've contributed to product success in past roles.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated product information to stakeholders.
How to prepare for a job interview at JAM IT Consultancy Ltd
✨Understand the Product Lifecycle
Familiarise yourself with the product lifecycle, as this role heavily revolves around managing products from inception to retirement. Be prepared to discuss your understanding of each stage and how you can contribute to maximising product monetisation and customer satisfaction.
✨Showcase Your Customer-Facing Experience
Since the role requires good experience in a customer-facing position, be ready to share specific examples of how you've successfully identified customer needs and translated them into actionable product requirements. Highlight any relevant experiences that demonstrate your ability to interpret customer requests effectively.
✨Communicate Clearly and Confidently
Excellent written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex ideas or technical details. This will help you stand out as a strong candidate who can effectively liaise with various departments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and prioritisation skills. Think of examples where you've had to make design decisions or manage competing priorities, and be ready to explain your thought process and the outcomes of those situations.
