Senior Product Manager, Cloud SaaS & Customer Experience in London
Senior Product Manager, Cloud SaaS & Customer Experience

Senior Product Manager, Cloud SaaS & Customer Experience in London

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product management for cloud SaaS and enhance customer experience.
  • Company: Top IT consultancy in London with a focus on innovation.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Why this job: Make a real impact in a dynamic team that values your input.
  • Qualifications: Extensive experience in product management, especially in cloud or telecom sectors.
  • Other info: Join a vibrant environment with excellent career advancement potential.

The predicted salary is between 48000 - 72000 £ per year.

A leading IT consultancy in London is seeking an experienced Senior Product Manager to drive product leadership in the Operations department. This role demands significant experience in product management, preferably within the cloud contact center, SaaS, UCaaS, or Telecoms sectors.

The successful candidate will define product roadmaps, manage product delivery, and integrate customer feedback into the product development lifecycle to optimize the business's commercial impact.

Join a dynamic team that truly values your contributions.

Senior Product Manager, Cloud SaaS & Customer Experience in London employer: JAM IT Consultancy Ltd

As a leading IT consultancy in London, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and encourage our team members to take ownership of their projects, ensuring that every contribution is valued. Join us to be part of a forward-thinking organisation that not only prioritises customer experience but also invests in the well-being and success of its employees.
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Contact Detail:

JAM IT Consultancy Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Manager, Cloud SaaS & Customer Experience in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working in cloud SaaS or telecoms. A friendly chat can open doors and give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for interviews by diving deep into the company’s products and services. Show us you know your stuff by discussing how you’d enhance their offerings based on customer feedback and market trends.

✨Tip Number 3

Don’t just apply; engage! When you submit your application through our website, follow up with a quick email expressing your enthusiasm. It shows initiative and keeps you on their radar.

✨Tip Number 4

Be ready to showcase your past successes. Prepare examples of how you've driven product roadmaps and improved customer experiences. We want to see how you can make a real impact!

We think you need these skills to ace Senior Product Manager, Cloud SaaS & Customer Experience in London

Product Management
Cloud Contact Centre
SaaS
UCaaS
Telecoms
Product Roadmapping
Product Delivery Management
Customer Feedback Integration
Commercial Impact Optimisation
Team Collaboration
Stakeholder Engagement
Analytical Skills
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in product management, especially in cloud contact centres or SaaS. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects you've led!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about product management and how you can drive product leadership in our Operations department. Let us know how you’ve integrated customer feedback in past roles.

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact. We love numbers, so if you’ve improved product delivery times or increased customer satisfaction, make sure to include those stats!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our dynamic team!

How to prepare for a job interview at JAM IT Consultancy Ltd

✨Know Your Product Inside Out

Before the interview, dive deep into the company's products, especially those related to cloud SaaS and customer experience. Understand their features, benefits, and how they stand out in the market. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Prepare for Scenario-Based Questions

Expect questions that ask you to solve real-world problems or scenarios related to product management. Think about past experiences where you've defined product roadmaps or integrated customer feedback. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

✨Showcase Your Leadership Skills

As a Senior Product Manager, you'll need to lead teams and drive product delivery. Be ready to discuss your leadership style and provide examples of how you've successfully managed cross-functional teams. Highlight any instances where your leadership made a significant impact on product outcomes.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's vision for their cloud products or how they gather and implement customer feedback. This not only shows your interest but also gives you valuable insights into the company culture and priorities.

Senior Product Manager, Cloud SaaS & Customer Experience in London
JAM IT Consultancy Ltd
Location: London

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