Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead product development and ensure customer needs are met throughout the lifecycle.
- Company: Join a rapidly expanding company in the cloud contact centre sector.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by shaping products that enhance customer experiences.
- Qualifications: Experience in product management, preferably in SaaS or telecoms, with Agile methodology knowledge.
- Other info: Dynamic role with ownership of product delivery and collaboration across departments.
The predicted salary is between 36000 - 60000 £ per year.
Due to our clients continued expansion they have a new opportunity for a Senior Product Manager to join our dedicated Operations department. As an experienced, value driven Product Manager you will be pivotal in providing product leadership to our business. If you are looking for a role where you can make a real difference, this is the role for you!
Key Responsibilities
- BA/BSc degree and substantial relevant experience preferably within the cloud contact centre sector, SaaS, UCaaS, or Telecoms.
- Demonstrable experience of working in an Agile or equivalent environment.
- Responsible for product planning and delivery throughout the product development lifecycle.
- Defining, developing and communicating the product roadmaps.
- Collating and refining requests into final design briefs.
- Championing our client's perspective/needs and optimise commercial impact environment.
- Substantial experience in a Product Management/Development role.
- Experience using JIRA or an equivalent workflow tool.
Customer Focus: It will be critical that the jobholder considers the bigger picture outside of a pure software development viewpoint. It is crucial they take account of the suitability for customers, and impact on other aspects of the business, such as sales, systems and operations.
Speed of Delivery: The jobholder must be able to clearly define product priorities and understand customer implications. They will have to plan effectively and demonstrate effective time management, on both a personal level, and in terms of obtaining realistic and achievable commitments from other business areas and external parties.
Ownership: The jobholder must take full responsibility for their products to ensure they are delivered effectively. They will demonstrate ownership of resources and be able to manage issues to resolution. Where necessary, the jobholder will identify preventative action to prevent recurrence.
Responsibilities
- Identify customer needs/business requirements for product development.
- Collate and refine requests into final design briefs.
- Prioritise workload for product development.
- Make design decisions that demonstrate delivery of design specifications.
- Ensure product changes are in line with the overall business strategy.
Working with Other Departments
- Act as a product specialist and "go-to" person for assigned products.
- Provide product knowledge to Sales and Solution Consultants to assist with bids.
- Share delivery timeframes with the Project Management team.
- Liaise with Engineering Services to ensure the priority of bugs is understood.
- Provide internal training or awareness of products as required.
- Evangelise the product internally and externally.
- Develop and deliver training to Sales and other departments as required.
Product Manager in London employer: JAM IT Consultancy Ltd
Contact Detail:
JAM IT Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in product management. Attend meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your product management projects, especially those that demonstrate your experience with Agile methodologies. Use real examples to illustrate how you’ve tackled customer needs and delivered successful products.
✨Tip Number 3
Prepare for interviews by understanding the company’s products and their market position. Be ready to discuss how you can contribute to their product roadmap and improve customer satisfaction. Tailor your responses to show you’re not just a fit for the role, but also for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make some product magic happen together!
We think you need these skills to ace Product Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to make a real difference as a Product Manager. Share why this position speaks to you and how your experience aligns with our mission.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in product management, especially within cloud contact centres or SaaS. We love seeing specific examples of how you've championed customer needs and optimised commercial impact in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Use bullet points where necessary to make it easy for us to read through your achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at JAM IT Consultancy Ltd
✨Know Your Product Inside Out
As a Product Manager, you need to demonstrate a deep understanding of the products you'll be managing. Research the company's existing product lines and be ready to discuss how your experience aligns with their offerings. Show them you can champion their products by knowing the ins and outs, including customer needs and market trends.
✨Showcase Your Agile Experience
Since the role requires experience in Agile methodologies, be prepared to share specific examples of how you've successfully implemented Agile practices in previous roles. Discuss how you prioritised tasks, managed backlogs, and collaborated with cross-functional teams to deliver products efficiently.
✨Communicate Your Customer Focus
Highlight your ability to consider the bigger picture beyond just software development. Prepare examples that illustrate how you've identified customer needs and translated them into actionable product features. This will show that you understand the importance of aligning product development with customer satisfaction and business impact.
✨Demonstrate Ownership and Accountability
The interviewers will want to see that you take full responsibility for your products. Share instances where you've managed issues to resolution and taken preventative actions to avoid future problems. This will convey your commitment to delivering high-quality products and your ability to lead effectively.
