Jaja is looking for a Disputes & Chargebacks Investigator in Manchester. This hybrid role requires two days per week in the office at the Manchester location within the Operations team.
You will support customers by managing dispute cases across calls, web chat, and email, ensuring accurate information and timely resolution. Qualified candidates will have call centre and disputes experience in financial services, with excellent communication and strong organizational skills.
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Impactful Disputes & Chargebacks Investigator (Hybrid) in Manchester employer: jajafinance
Jaja is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Manchester. As a Fraud Service Agent, you will not only have the opportunity to make a significant impact in the evolving consumer finance industry but also enjoy a competitive salary, generous annual leave, and comprehensive benefits including private medical cover and a supportive Employee Assistance Programme. With a focus on employee growth and a commitment to innovation, Jaja provides a rewarding environment for those passionate about customer service and fraud prevention.
