Jaja Finance in Manchester is seeking a Customer Service Agent to join a fast-paced, hybrid team. You will support customers by phone and other channels, helping them access our products and services with empathy and clarity.
The role emphasizes problem solving, collaboration, and continuous improvement in a growing consumer finance business. You will work two days per week in the Manchester office, with a focus on delivering excellent customer experiences while adhering to SLAs and policies.
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FinTech Customer Experience Specialist (Hybrid) in Manchester employer: Jaja Finance
Jaja is an exceptional employer that fosters a dynamic and inclusive work culture, where data-driven insights shape the future of consumer finance. Located in the heart of London, we offer competitive salaries, generous annual leave, and a commitment to employee well-being through private medical cover and a supportive environment for personal growth. Join us to make a meaningful impact while enjoying the benefits of a rapidly growing fintech company dedicated to empowering customers with smart financial solutions.