Collections & Customer Care Specialist - Hybrid (UK) in Manchester

Collections & Customer Care Specialist - Hybrid (UK) in Manchester

Manchester Full-Time 29000 - 29000 £ / year (est.) No working from home possible
Jaja Finance

At a Glance

  • Tasks: Handle collections inquiries via chat, phone, and email with empathy and professionalism.
  • Company: Join Jaja Finance, a dynamic UK consumer finance business.
  • Benefits: Enjoy a £29,000 salary, hybrid work, and great benefits.
  • Other info: Opportunity to improve processes and grow your career in a supportive team.
  • Why this job: Make a difference in customer care while developing your skills in a fast-paced environment.
  • Qualifications: Experience in collections or customer service with strong communication skills.

The predicted salary is between 29000 - 29000 £ per year.

Jaja Finance, a UK-based consumer finance business, is seeking a Collections Support Agent in Manchester.

The role is hybrid with two days in the office and offers a £29,000 annual salary, plus benefits.

You will handle collections inquiries across chat, phone, and email, applying empathy and regulatory awareness to resolve accounts.

Ideal candidates bring collections or customer service experience, strong communication, and a proactive mindset to improve processes in a fast-paced environment.

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Collections & Customer Care Specialist - Hybrid (UK) in Manchester employer: Jaja Finance

Jaja Finance is an excellent employer that fosters a collaborative work culture, where data-driven innovation thrives. Employees benefit from competitive salaries, private medical cover, and generous annual leave, all while working in a dynamic environment that encourages professional growth and development. Located in a vibrant area, Jaja Finance offers unique opportunities to engage with both tech and business teams, making it an ideal place for those looking to make a meaningful impact in the finance sector.

Jaja Finance

Contact Details:

Jaja Finance Recruitment Team

We think you need these skills to ace Collections & Customer Care Specialist - Hybrid (UK) in Manchester

Collections Experience
Customer Service Experience
Empathy
Regulatory Awareness
Communication Skills
Proactive Mindset
Process Improvement