Customer Support & Operations Lead

A consumer finance company in Manchester is looking for a Customer Support Manager to lead telephony and messaging operations. The role involves overseeing service teams, driving operational excellence, and ensuring compliance with regulations. The ideal candidate will have experience in financial services and be proficient in platforms like Zendesk and AWS. This is a full-time position requiring in-office attendance. Competitive salary and benefits are provided. #J-18808-Ljbffr