At a Glance
- Tasks: Lead strategy for collections, ensuring compliance and driving impactful outcomes.
- Company: Join Jaja, a fintech innovator transforming consumer finance with tech and data.
- Benefits: Competitive salary, annual bonus, private medical cover, and generous leave policy.
- Other info: Collaborative, dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a growing business on a mission to revolutionise finance.
- Qualifications: Strong coding skills in SQL and programming languages; experience with large datasets.
The predicted salary is between 60000 - 75000 £ per year.
About Jaja: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.
Our Company Values: Care Deeply, Adapt.
Responsibilities:
- Define success metrics and ensure statistically sound evaluation.
- Own strategy requirements end to end: document decision logic, write clear tickets/user stories, align stakeholders, and drive delivery through to implementation and measured outcomes.
- Support the Collections Operations team when needed (e.g. clarifying strategy intent, handling ad-hoc data/MI requests, triaging issues, supporting UAT and go-live, and monitoring early performance).
- Ensure all Collections activity is compliant with relevant regulation and internal policies (including fair customer outcomes and vulnerability considerations), with robust controls, MI and audit trails for strategy changes.
- Partner with Product.
Requirements:
- Strong coding skills in SQL and at least one programming language used for data work (e.g., Python), including writing maintainable code for repeatable analysis and automation.
- Demonstrated ability to work with large and complex datasets (joins, window functions, cohorting), and to build robust data definitions/metrics for MI and strategy monitoring.
- Experience working in a fintech or digitally-led lender operating credit cards, ideally with in-house decisioning and fast release cycles.
- Strong collaboration skills with a pragmatic, low-ego approach; able to challenge constructively and align teams on outcomes.
- Experience working autonomously in an agile environment, managing priorities and delivering iteratively.
- Comfort operating across multiple workstreams (strategy changes, MI, governance, and delivery) without losing attention to detail.
- Desired experience building dashboards and operational MI in tools such as Power BI / Tableau (or similar), including metric definitions and automated refresh.
- Experience with cloud data platforms and analytics tooling (e.g., Snowflake/BigQuery/Databricks) and/or experimentation frameworks; start-up/scale-up experience advantageous.
You'll need to be:
- Strong technical and analytical mindset.
- Able to work at pace without sacrificing quality.
- Tenacious and resilient approach.
- Highly organised with strong attention to detail.
- Methodical, thorough, and solution-focused.
- A natural “completer finisher” who sees tasks through.
- Reliable and structured, thriving in a flat, trust-led team environment.
- Collaborative problem-solver, comfortable working across teams and with external partners.
- Communicates clearly and directly, with respect and efficiency.
- Hands-on mindset - willing to roll up sleeves and get things done.
- Motivated by and excited about Jaja’s mission and growth.
What’s in it for you?
- The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
- Competitive salary.
- Pension contributions, including Salary Exchange facility.
- Annual bonus potential.
- Private medical cover provided by Vitality (optional benefit).
- 25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
- Your birthday off each year as an additional day's holiday.
- 4x life insurance cover.
- Access to our confidential Employee assistance programme.
Collections Strategy Manager employer: Jaja Finance
At Jaja, we pride ourselves on being an exceptional employer that empowers our employees to thrive in a dynamic and innovative environment. With a strong focus on collaboration and personal growth, we offer competitive salaries, generous annual leave, and comprehensive benefits, including private medical cover and a unique birthday holiday. Join us in our mission to revolutionise the consumer finance industry while enjoying a supportive work culture that values adaptability and meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Collections Strategy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at Jaja or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Jaja's mission and values. Show us how your skills align with our goals, especially around data-driven decision-making and customer care. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Don’t just wait for job postings—be proactive! If you think you’d be a great fit for the Collections Strategy Manager role, apply through our website. Tailor your application to highlight your coding skills and experience with large datasets.
✨Tip Number 4
Showcase your problem-solving skills! During interviews, share examples of how you've tackled challenges in previous roles, especially in agile environments. We want to see that tenacity and resilience in action!
We think you need these skills to ace Collections Strategy Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that match the Collections Strategy Manager role. Highlight your technical skills in SQL and programming languages, as well as your experience with large datasets and compliance.
Showcase Your Collaboration Skills:We value teamwork at Jaja, so don’t forget to mention any experiences where you’ve successfully collaborated with others. Whether it’s aligning stakeholders or supporting teams, demonstrate how you can work effectively in a flat, trust-led environment.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. This will help us understand your thought process and how you approach problem-solving, which is crucial for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Collections Strategy Manager position. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Jaja Finance
✨Know Your Numbers
As a Collections Strategy Manager, you'll be dealing with data all the time. Brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles to analyse large datasets and drive strategy.
✨Understand the Company Values
Jaja values care, adaptability, and collaboration. Make sure you can demonstrate how you've embodied these values in your previous work. Share specific examples where you’ve shown a tenacious approach or worked collaboratively across teams.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle multiple workstreams. Think of scenarios where you've had to triage issues or support UAT. Prepare to explain your thought process and the outcomes of your actions.
✨Show Your Passion for Fintech
Jaja is on a mission to change consumer finance. Be prepared to discuss why you're excited about this industry and how your experience aligns with their goals. Highlight any relevant fintech experience and your understanding of compliance and customer outcomes.
