JaJa Finance Ltd. is recruiting a Disputes & Chargebacks Investigator to support customers through multi-channel interactions in a hybrid role based in Manchester. You will handle disputes, manage inquiries via phone, email, and live chat, and document all interactions within the CRM system.
The team focuses on accuracy, swift resolutions, and high customer satisfaction. The role emphasizes strong communication, collaboration across teams, and adherence to processes while contributing to
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Hybrid Disputes & Chargebacks Investigator in Manchester employer: JaJa Finance Ltd
At JaJa Finance Ltd, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our UK-based team thrives in a fast-paced fintech environment where data-driven insights shape customer strategies and portfolio performance. We offer robust employee growth opportunities, a commitment to empowering our staff with smart technology, and a collaborative atmosphere that values clear communication and impactful decision-making.
