Hybrid Customer Experience Specialist in Manchester

Hybrid Customer Experience Specialist in Manchester

Manchester Full-Time 25000 - 30000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers across multiple channels and provide top-notch support.
  • Company: Join JaJa Finance Ltd, a vibrant team in Manchester focused on customer satisfaction.
  • Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
  • Other info: Work in a supportive environment with a focus on continuous improvement.
  • Why this job: Be part of a dynamic team that values learning and service excellence.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 30000 £ per year.

Ja Ja Finance Ltd in Manchester is seeking a Customer Service Agent to join a dynamic, client-centric team.

The role is hybrid, requiring 2 days in the office at Manchester, XYZ Building 2, Floor 1, Suite 5.

You’ll handle multi-channel customer interactions and contribute to a culture of continuous learning and service excellence.

The team focuses on resolving inquiries, guiding customers to self-serve, and addressing issues with care.

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Hybrid Customer Experience Specialist in Manchester employer: JaJa Finance Ltd

At Jaja, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Collections Strategy Analyst in our London office, you'll have the opportunity to make a significant impact in a rapidly growing fintech environment, with access to competitive salaries, generous annual leave, and a commitment to employee development. Join us to thrive in a supportive atmosphere where your analytical skills will drive meaningful change in the consumer finance industry.

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Contact Details:

JaJa Finance Ltd Recruitment Team

We think you need these skills to ace Hybrid Customer Experience Specialist in Manchester

Customer Service Skills
Multi-Channel Communication
Problem-Solving Skills
Attention to Detail
Empathy
Adaptability
Team Collaboration