At a Glance
- Tasks: Support customers through chat, phone, and email while providing empathetic solutions.
- Company: Join a fast-growing consumer finance business in the UK.
- Benefits: Hybrid work model, competitive salary, and opportunities for process improvement.
- Other info: Work 2 days a week in the office with great career growth potential.
- Why this job: Make a real difference by helping vulnerable customers with their financial needs.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 30000 - 40000 £ per year.
Jaja is recruiting a Collections Support Agent for a hybrid role in Manchester.
You will handle collections across chat, phone, email, and written channels, delivering empathetic, customer‑focused solutions while meeting quality standards and regulatory requirements.
The role involves supporting vulnerable customers, maintaining accurate records, and contributing ideas to improve processes in a fast‑growing consumer finance business in the UK. 2 days per week in office, salary around £29,000.
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Hybrid Collections Support Agent — Empathy & Solutions in Manchester employer: JaJa Finance Ltd
At Jaja, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Collections Strategy Analyst in our London office, you'll have the opportunity to make a significant impact in a rapidly growing fintech environment, with access to competitive salaries, generous annual leave, and a commitment to employee development. Join us to thrive in a supportive atmosphere where your analytical skills will drive meaningful change in the consumer finance industry.
