Feature Owner

Product Engineering at JLR is centred on innovation and creativity. From advanced driver assistance systems to developing the future of electric propulsion, the opportunities to create exceptional experiences for the future of motoring are wide-ranging. You'll work alongside industry experts to drive product strategy, manage programs, analyse performance, and lead transformation initiatives. Help shape how customers experience efficiency in the vehicles of tomorrow. Join a team turning insight into meaningful features that enhance performance, usability and sustainability.

As the Customer Experience Architect for Range Features, you’ll lead the end-to-end development and integration of customer‑facing features from concept through to launch. You’ll bring together engineering, design and product teams to translate customer needs into robust solutions, ensuring every feature delivers real value and a coherent customer experience. It’s an opportunity to work at the forefront of innovation, channel your curiosity and grow your influence across complex, cross‑functional programmes.

WHAT TO EXPECT

• You’ll take ownership of features that directly impact customer experience, working across technical teams to align delivery with programme milestones.
• Your focus will be on bringing clarity to complexity and ensuring high‑quality outcomes at every stage.
• Leading the end‑to‑end delivery of vehicle efficiency features, ensuring seamless integration into programmes.
• Defining the future customer experience of range through a clear, differentiated and deliverable product strategy aligned to brand positioning.
• Translating customer needs into structured engineering requirements utilising sound systems engineering principles and shaping a coherent, end‑to‑end solution landscape across all delivery domains.
• Coordinating cross‑functional teams across software, hardware, validation and integration, driving alignment, collaboration and continuous improvement.
• Owning and managing governance of the customer experience vision, providing ongoing steering, risk management and performance guidance, ensuring progress to meet key delivery milestones and quality standards.

WHAT YOU’LL NEED

• Demonstrating experience in automotive feature development and delivery within complex engineering environments.
• Applying systems engineering principles including requirements management, validation and system architecture.
• Translating customer insights into technical requirements with a strong focus on user experience.
• Collaborating across multiple stakeholders with strong communication and influencing skills.
• Working with tools and frameworks such as MBSE, SysML, DOORS, Jira or similar.

BENEFITS

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too).
• A 52‑week maternity leave policy and a 4‑week paternity leave policy. Other parental leave policies are available.
• A JLR company performance‑related bonus.
• An employee learning scheme providing funding for education, training and other activities which support the development of personal skills and promote lifelong learning.
• Access to open, employee‑led support and social networks.
• Comprehensive Life Assurance and Income Protection policies.

Equal Opportunity

JLR is committed to equal opportunity for all.