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For Companies At a Glance
- Tasks: Manage a busy workshop, oversee technicians, and ensure efficient work processes.
- Company: Join a leading main dealership with a thriving environment.
- Benefits: Enjoy an OTE of £35K+, with potential for growth and development.
- Why this job: Be part of a dynamic team focused on customer satisfaction and workshop excellence.
- Qualifications: Previous experience as a Workshop Controller or Service Manager is preferred.
- Other info: Must have a full driving licence and be IT literate; Kerridge knowledge is a plus.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Workshop Controller – Required! OTE £35K+
Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.
Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
Workshop Controller – Key role:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.
Workshop Controller- Requirements:
Ideally previous experience of working as a Workshop Controller or Service Manager
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate. Kerridge knowledge would be a distinct advantage
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s
Package:
OTE £35K+
Workshop Controller employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the latest workshop management software, especially Kerridge, as it could give you an edge. Being IT literate and demonstrating your ability to use such tools effectively can set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of Health and Safety legislation relevant to workshop environments. Showing that you understand these regulations will not only help in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 3
Prepare to discuss your previous experience managing teams in a workshop setting. Be ready to share specific examples of how you've improved efficiency or customer satisfaction in past roles, as this will highlight your capability as a Workshop Controller.
✨Tip Number 4
Network with professionals in the automotive industry, particularly those who have worked as Workshop Controllers or Service Managers. They can provide insights into the role and may even refer you to opportunities, including the one we have at StudySmarter.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Workshop Controller. Tailor your application to highlight relevant experience and skills that match these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles as a Workshop Controller or Service Manager. Provide specific examples of how you managed workshops, oversaw technicians, and ensured customer satisfaction.
Showcase Your Skills: Make sure to mention your IT literacy and any experience with Kerridge or similar systems. Highlight your numerical and administrative skills, as well as your understanding of Health and Safety legislation, to demonstrate your suitability for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your enthusiasm for the position. Explain why you want to work for this dealership and how you can contribute to their success.
How to prepare for a job interview at Jago Consultants
✨Show Your Leadership Skills
As a Workshop Controller, you'll be overseeing a team of technicians. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight specific examples where you improved efficiency or resolved conflicts.
✨Demonstrate Your Knowledge of Workshop Processes
Familiarise yourself with the key workshop processes mentioned in the job description. Be ready to explain how you would ensure that work is issued efficiently and how you would handle any potential issues that could affect customer satisfaction.
✨Understand Health and Safety Legislation
Since health and safety is a critical aspect of the role, brush up on relevant legislation. Be prepared to discuss how you would implement and monitor health and safety practices within the workshop to ensure compliance and safety for all staff.
✨Prepare Questions for the Interviewer
Interviews are a two-way street. Prepare insightful questions about the company's culture, expectations for the role, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
