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For Companies At a Glance
- Tasks: Manage a busy workshop, oversee work distribution, and ensure compliance with guidelines.
- Company: Join a leading main dealer in the Newport area, known for its thriving environment.
- Benefits: Enjoy a negotiable salary based on experience and potential career growth.
- Why this job: Be part of a dynamic team, enhance your management skills, and ensure customer satisfaction.
- Qualifications: Experience as a Master Technician or Workshop Controller is essential; strong IT and numerical skills required.
- Other info: Full driving license needed; attention to detail is crucial for KPI accuracy.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Workshop Controller required by my Main dealer around the Newport Area.
Job Role – Workshop Controller
Job Location – Newport, Wales
Salary – Negotiable depending on experience
Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
The key areas are:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.
About you:
Previous experience as a Master Technician, Workshop Controller or a Service Manager in a main dealership
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate.
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s
An exciting and rewarding career awaits you, with a leading company.
Workshop Controller employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the specific workshop management software used by dealerships. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work in or have connections to main dealerships. Attend local automotive events or join relevant online forums to increase your visibility and gather insights about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a workshop or team in the past. Highlight your problem-solving skills and ability to maintain customer satisfaction under pressure.
✨Tip Number 4
Stay updated on the latest Health and Safety regulations relevant to workshop environments. Showing that you are proactive about compliance can demonstrate your commitment to maintaining a safe and efficient workplace.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Master Technician, Workshop Controller, or Service Manager. Emphasise your understanding of workshop processes and team management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to manage a busy workshop and ensure compliance with Health & Safety legislation.
Highlight Key Skills: In your application, clearly outline your IT literacy, numerical skills, and attention to detail. These are crucial for maintaining KPI accuracy and managing workshop operations effectively.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully managed workload and customer commitments in previous roles. Highlight any instances where you identified potential issues and implemented preventative measures.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Experience
Make sure to highlight your previous roles as a Master Technician, Workshop Controller, or Service Manager. Discuss specific examples of how you've managed workshop processes and team dynamics effectively.
✨Demonstrate Your Knowledge of Health & Safety
Since maintaining Health and Safety standards is crucial, be prepared to discuss relevant legislation and how you've implemented safety protocols in past roles. This will show your commitment to a safe working environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to issue work efficiently or handle customer complaints, and be ready to explain your thought process and actions.
✨Familiarise Yourself with Workshop KPIs
Understand the key performance indicators relevant to workshop management. Be ready to discuss how you track and improve these metrics, as this demonstrates your attention to detail and administrative skills.
