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- Tasks: Lead and motivate a dynamic team in a busy workshop environment.
- Company: Reputable main dealer motor garage near Guildford and Epsom.
- Benefits: Competitive salary around £35k plus bonuses and career growth.
- Why this job: Be a key player in delivering exceptional service and driving team success.
- Qualifications: Experience in a similar role with strong leadership skills.
- Other info: Opportunity to oversee operations and make a real impact.
The predicted salary is between 28000 - 42000 £ per year.
2 x Assistant Service Manager / Workshop Controller / Service Reception Manager required by my Main Dealer Motor Garage based near Guildford and Epsom in Surrey.
Job Location – Guildford and Epsom in Surrey
Salary: Market rate – around 35k basic plus bonus
Your previous experience will have been in a similar role such as a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor.
Assistant Service Manager / Service Reception Manager / Workshop Controller Role:
- You will need to lead by example on a daily basis
- Have an enthusiastic and passionate personality to drive and motivate your team.
- You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.
- To oversee all aspects of the Service Department operations in the absence of the service manager
- To challenge and drive the performance of the front-of-house staff
- Managing, coaching and motivating employees to ensure a high quality of staff.
- Assist with Monitoring performance against agreed targets.
- Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.
About You:
- Preferably experience as a Senior Service Advisor / Workshop Controller / Service Reception Manager / Assistant Service Manager who is highly successful in their current position or already in a similar role
- You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
- Can demonstrate a stable career path
- Be capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.
Workshop Controller employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor industry, especially those who might know about openings for Workshop Controllers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management and team leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the role! During interviews, share specific examples of how you've motivated teams or resolved customer concerns. This will demonstrate your hands-on approach and leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Workshop Controller role. Highlight your previous positions, especially if you've been a Service Manager or Workshop Controller before. We want to see how you can lead and motivate a team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and the company. Tell us why you're passionate about the automotive industry and how you can drive performance in our service department.
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. We’re looking for someone who can inspire their team and handle customer concerns effectively. Share examples of how you've motivated staff or resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific role of a Workshop Controller. Familiarise yourself with common challenges faced in service departments and think about how you would tackle them.
✨Show Your Leadership Skills
Since this role requires you to lead by example, be prepared to discuss your previous experiences in managing teams. Share specific examples of how you've motivated staff or resolved conflicts, as this will demonstrate your capability as a leader.
✨Be Customer-Focused
Highlight your ability to handle customer concerns effectively. Prepare anecdotes that showcase your problem-solving skills and how you’ve ensured customer satisfaction in past roles. This will show that you understand the importance of customer service in the automotive sector.
✨Demonstrate Your Passion
Let your enthusiasm for the role shine through during the interview. Talk about what drives you in the automotive industry and how you plan to contribute to the team’s success. A passionate candidate is always more appealing!
