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For Companies At a Glance
- Tasks: Manage a busy workshop, oversee technicians, and ensure efficient work processes.
- Company: A leading commercial dealership in Hounslow with a vibrant team culture.
- Benefits: Competitive salary, Monday to Friday hours, and Saturday mornings off.
- Why this job: Take charge of a thriving workshop and enhance customer satisfaction daily.
- Qualifications: Experience in workshop management and strong leadership skills required.
- Other info: Join a dynamic environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Workshop Controller – Hounslow area in Greater London (Commercial Main Dealer)
Location: Hounslow, Middlesex
Salary: £35k plus 4k bonus
Hours: Monday to Friday 8am to 6pm plus 1 in 3 Saturday mornings
Our client is a main commercial dealership looking to recruit a Workshop Controller to join their busy site.
Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing of Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
Workshop Controller – Key role:
To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
To ensure all work is issued in the most efficient manner
To oversee issuing and progressing of Sales Department preparation work
Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
A comprehensive and thorough understanding of Health and Safety Legislation.
Workshop Controller- Requirements:
Ideally previous experience of working as a Workshop Controller, Foreman, Manager or Service Manager
To be confident, with a strong understanding of workshop processes and how to get the best from a team.
Full driving licence. Any endorsements must be notified
IT literate. Kerridge knowledge would be a distinct advantage
Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s
Workshop Controller employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at commercial dealerships. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your workshop management skills. Be ready to discuss how you’ve handled busy environments and kept customer satisfaction high. We want to hear your success stories!
✨Tip Number 3
Show off your IT skills! If you’ve got experience with Kerridge or similar systems, make sure to highlight that. It’s a big plus for us and can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your previous experience in managing workshops, overseeing technicians, and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Skills: Don’t just list your skills; show us how you've used them in real situations. Whether it’s improving workshop processes or ensuring customer satisfaction, give us examples that demonstrate your expertise. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to address all key responsibilities mentioned in the job description. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Jago Consultants
✨Know Your Workshop Processes
Make sure you brush up on your knowledge of workshop processes and procedures. Be ready to discuss how you would manage the daily operations, from issuing work to technicians to ensuring compliance with Health & Safety regulations.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll be overseeing a team. Prepare examples of how you've successfully led a team in the past, resolved conflicts, or improved efficiency. This will demonstrate your ability to get the best from your team.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a backlog of work or addressing customer complaints. Think through your responses ahead of time, focusing on your problem-solving skills and customer satisfaction.
✨Highlight Your IT Proficiency
Since the role requires IT literacy, especially with systems like Kerridge, be prepared to discuss your experience with relevant software. If you have specific examples of how you've used technology to improve workshop efficiency, share those!
