Warranty Administrator

Warranty Administrator

Edgware Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage warranty claims and ensure accurate submissions daily.
  • Company: Join a leading franchised car dealership with a strong reputation.
  • Benefits: Enjoy a full-time role with potential for career growth.
  • Why this job: Be part of a dynamic team in the automotive industry, making a real impact.
  • Qualifications: Previous automotive experience is essential; warranty experience is a plus.
  • Other info: Location will be moving from Edgware to Hatfield soon.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Full-time Warranty Administrator needed for a franchised car dealership. Previous experience within the motor trade is essential for this Warranty Administration role.

Salary £DOE

Location: Edgware – relocating to Hatfield

My client is a main franchised car dealership near Edgware, looking to recruit a Warranty Administrator for their team. This position will be overseeing the Warranty claims process for a multi-branded car dealership.

Warranty Administrator Role:

  • To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
  • Ensure all administrative functions within the warranty department are carried out in accordance with company policies
  • Administer warranty policy in the best interests of the dealership, manufacturer and customer
  • To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
  • Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
  • Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
  • Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
  • Maintain knowledge on all warranty procedures and documentation
  • Support other staff members on all warranty related matters
  • About You:

  • Automotive experience, ideally with Warranty experience, or someone looking to progress their career into Warranty.
  • Organised and efficient to deal with the volume of paper work
  • Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
  • Disciplined with a passion for attention to detail
  • Be a professional, enthusiastic and experienced individual
  • Salary
    Basic salary £DOE plus bonus

    Warranty Administrator employer: Jago Consultants

    Join a dynamic and supportive team at our franchised car dealership, where your expertise as a Warranty Administrator will be valued and nurtured. Located in Hatfield, we offer a collaborative work culture that prioritises employee growth and development, alongside competitive salaries and comprehensive benefits. With a focus on innovation and excellence in the automotive industry, this is an excellent opportunity for those looking to make a meaningful impact in their career.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Warranty Administrator

    ✨Tip Number 1

    Familiarise yourself with the specific warranty processes and policies of the car dealership you're applying to. Understanding their procedures will not only help you in interviews but also show your genuine interest in the role.

    ✨Tip Number 2

    Network with professionals in the automotive industry, especially those who have experience in warranty administration. Engaging with them can provide valuable insights and potentially lead to referrals for the position.

    ✨Tip Number 3

    Stay updated on the latest trends and changes in warranty policies within the automotive sector. This knowledge can set you apart during discussions and demonstrate your commitment to staying informed.

    ✨Tip Number 4

    Prepare to discuss your organisational skills and attention to detail in relation to handling paperwork and claims. Be ready to provide examples from your past experiences that highlight these abilities.

    We think you need these skills to ace Warranty Administrator

    Automotive Knowledge
    Warranty Claims Processing
    Attention to Detail
    Organisational Skills
    Communication Skills
    Customer Service Orientation
    Problem-Solving Skills
    Record Keeping
    Knowledge of Warranty Procedures
    Ability to Work Under Pressure
    Team Collaboration
    Adaptability
    Time Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the motor trade, particularly any previous roles related to warranty administration. Use specific examples to demonstrate your skills and achievements in this area.

    Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Warranty Administrator role. Explain why you are passionate about the automotive industry and how your background makes you a suitable candidate for this position.

    Highlight Attention to Detail: In your application, emphasise your organisational skills and attention to detail. Provide examples of how you have successfully managed paperwork or administrative tasks in previous roles, as this is crucial for the warranty claims process.

    Show Enthusiasm: Convey your enthusiasm for the role and the company in your application. Mention any specific reasons why you want to work for this franchised car dealership and how you can contribute to their success.

    How to prepare for a job interview at Jago Consultants

    ✨Show Your Automotive Knowledge

    Make sure to brush up on your automotive knowledge, especially regarding warranty processes and procedures. Being able to discuss specific examples from your past experience will demonstrate your expertise and understanding of the role.

    ✨Highlight Your Organisational Skills

    As a Warranty Administrator, you'll need to manage a lot of paperwork and claims. Be prepared to share examples of how you've successfully organised tasks in previous roles, showcasing your efficiency and attention to detail.

    ✨Demonstrate Your Communication Skills

    This role requires you to interact with various staff members and manufacturers. Practice articulating your thoughts clearly and be ready to discuss how you've effectively communicated in past positions, especially when providing feedback or advice.

    ✨Prepare Questions About the Role

    Having insightful questions ready shows your genuine interest in the position. Ask about the dealership's warranty policies, team dynamics, or any upcoming changes in procedures. This not only helps you understand the role better but also leaves a positive impression.

    Warranty Administrator
    Jago Consultants
    Location: Edgware
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