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For Companies At a Glance
- Tasks: Manage warranty claims and ensure accurate documentation for a prestige car dealership.
- Company: Join a leading luxury car dealership known for its exceptional service and quality.
- Benefits: Enjoy a supportive work environment with flexible hours and potential for remote work.
- Why this job: Be part of a dynamic team, gain valuable experience in the automotive industry, and make an impact.
- Qualifications: Experience in the motor trade and strong attention to detail are essential.
- Other info: Monday to Friday role with options for a 40-hour week.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
My client is a prestige car dealership and they are currently looking to recruit a Warranty Admin join their team in Poole.
An opportunity has arisen to join us as a Warranty Administrator. The main purpose of this role is to assist in ensuring that the warranty administration is managed accurately and in a timely manner. The successful candidate will be responsible for administering all agreed warranty claims ensuring that all necessary documentation and parts for return are processed in line with the vehicle warranty procedures and that all Company policies and procedures applicable to Warranty are adhered to at all times.
Main Duties and Responsibilities:
• Record, check and process all claim information in line with manufacturer conditions.
• Receive all job cards with agreed warranty items and input all claims details i.e. labour item codes and parts numbers and produce warranty invoice and transmit to warranty provider, ensuring that all claims are transmitted successfully.
• Identify from warranty returns parts for return and those for disposal and inform parts department of action required. Record, supervise and control the systems for parts returns and inspections.
• Check any claims rejected and resubmit errors or investigate why they rejected
• Return documentation for rejected warranty items for re-costing by service administration
• Investigate and query unsettled and short paid claims and assess their causes.
• Control the system for the receipt and recharging of specialist repairs.
• Participate in warranty audits as required
• Ensure that within area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
Experience and skills required:
• Previous knowledge of Kerridge systems preferable but not essential.
• Vehicle motor trade experience in similar role
• Technical knowledge is a requirement
• High levels of attention to detail, ability to work in methodical manner, numeric and articulate
Hours of Work : Monday – Friday 08:00 – 17:30 (30 minute unpaid lunch break)
45 hours per week, A 40 hour week would also be considered with a Pro Rata salary.
Salary : £25,014.60 and OTE £29,014.60
Warranty Administrator employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator
✨Tip Number 1
Familiarise yourself with warranty processes and terminology specific to the automotive industry. Understanding how warranty claims are processed will give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience in warranty administration. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Research the specific car dealership and its warranty policies. Tailoring your knowledge about their operations can demonstrate your genuine interest and help you stand out as a candidate.
✨Tip Number 4
Prepare for potential technical questions related to warranty claims and vehicle parts. Being able to discuss these topics confidently will showcase your technical knowledge and suitability for the position.
We think you need these skills to ace Warranty Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Warranty Administrator. Familiarise yourself with warranty processes and the specific duties mentioned in the job description.
Tailor Your CV: Highlight relevant experience in the motor trade and any previous roles that involved warranty administration. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and methodical work style. Mention any technical knowledge you possess and how it relates to the role, as well as your ability to handle warranty claims effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Jago Consultants
✨Know Your Warranty Procedures
Familiarise yourself with the warranty procedures specific to the automotive industry. Understanding how warranty claims are processed and the documentation required will show your potential employer that you are serious about the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in warranty administration or the motor trade. Share specific examples of how you've successfully managed warranty claims or dealt with rejected claims, as this will demonstrate your capability for the position.
✨Show Attention to Detail
Since the role requires a high level of attention to detail, be ready to provide examples of how you've maintained accuracy in your work. You might mention any systems or processes you've used to ensure precision in your previous roles.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's warranty processes or team dynamics. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you.
