Vehicle Service Administrator
Vehicle Service Administrator

Vehicle Service Administrator

Crawley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer bookings and provide top-notch service in a dynamic environment.
  • Company: Join a leading commercial dealership in Crawley with a focus on employee development.
  • Benefits: Enjoy full manufacturer training and opportunities for career progression.
  • Why this job: Kickstart your automotive career with a role that offers variety and satisfaction.
  • Qualifications: Looking for enthusiastic individuals with great people skills and a passion for customer care.
  • Other info: Potential to advance to roles like Service Advisor or Service Manager.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Job role – Service Administrator

Location – Crawley, West Sussex

Salary – £23,000 + Company Benefits

I am working with an ambitious commercial dealership in the Crawley area who are seeking a Vehicle Service Administrator to join their friendly team.

Do you enjoy dealing with customers and thrive on the excitement of a role where no 2 days are the same? Want a career that offers high levels of satisfaction? If so, this Service Administrator role could be a great career for you.

This is an exciting opportunity for any candidate wanting to kick start their career in the Automotive Industry or progress their skills further. Working with one of the most prestigious brands in the market this Vehicle Service Administrator role can enjoy the prospect of a brilliant career path within the Automotive sector asthe successful candidate will receive full manufacturer training with the added benefit of working for a Company that believes in progressing and developing their employees.

A Service Administrator can progress into a Service Advisor, Service Team Leader, Service Manager or Aftersales Manager. For the right candidate, this can be a truly rewarding career path .

The Vehicle Service Administrator role requires an outgoing, enthusiastic motivated individual who has excellent people skills to ensure the highest level of customer care and satisfaction is always met.

Duties of Vehicle Service Administrator role includes:

  • Booking customers vehicles in for Service, MOT, repairs
  • Advising customers on any work required, including costs
  • Arranging collection of vehicles
  • The Vehicle Service Administrator is responsible for the front of house service to customers of the Service Centre and it is important that the experience provided is always of the highest level of customer service.

    Vehicle Service Administrator employer: Jago Consultants

    Join a dynamic and ambitious commercial dealership in Crawley, where you will be part of a friendly team dedicated to delivering exceptional customer service. This role not only offers comprehensive manufacturer training but also provides clear pathways for career progression within the prestigious automotive industry, ensuring that your professional growth is supported and encouraged. With a vibrant work culture that values enthusiasm and motivation, this is an excellent opportunity for anyone looking to build a rewarding career in a fast-paced environment.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Vehicle Service Administrator

    ✨Tip Number 1

    Familiarise yourself with the automotive industry, especially the specific brand the dealership represents. Understanding their values and services will help you connect better with the team during interviews.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will demonstrate your ability to thrive in a role that prioritises customer satisfaction.

    ✨Tip Number 3

    Network with professionals in the automotive sector, either through social media platforms like LinkedIn or local industry events. Building connections can provide insights and potentially lead to referrals for the position.

    ✨Tip Number 4

    Research common challenges faced by Vehicle Service Administrators and think about how you would address them. Being prepared to discuss these scenarios can set you apart as a proactive candidate.

    We think you need these skills to ace Vehicle Service Administrator

    Customer Service Skills
    Communication Skills
    Organisational Skills
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Technical Knowledge of Vehicles
    Sales Skills
    Teamwork
    Adaptability
    Computer Literacy
    Negotiation Skills
    Multitasking
    Interpersonal Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Vehicle Service Administrator position. Tailor your application to highlight relevant experiences and skills that match these requirements.

    Craft a Strong CV: Create a CV that showcases your customer service experience, communication skills, and any relevant automotive knowledge. Use clear headings and bullet points to make it easy to read, and ensure it is tailored specifically for this role.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the automotive industry and your desire to provide excellent customer service. Mention specific examples of how you've demonstrated these qualities in previous roles or experiences.

    Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

    How to prepare for a job interview at Jago Consultants

    ✨Show Your Enthusiasm

    Make sure to express your excitement about the role and the automotive industry. Employers love candidates who are passionate and motivated, so let your enthusiasm shine through during the interview.

    ✨Demonstrate Customer Service Skills

    Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled customer queries or resolved issues to showcase your people skills.

    ✨Research the Company

    Familiarise yourself with the dealership and the prestigious brand they represent. Understanding their values, services, and reputation will help you tailor your answers and show that you're genuinely interested in being part of their team.

    ✨Ask Insightful Questions

    Prepare some thoughtful questions to ask at the end of the interview. This could include inquiries about training opportunities, career progression, or the team culture. It shows that you're serious about the role and eager to learn more.

    Vehicle Service Administrator
    Jago Consultants
    Location: Crawley
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