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For Companies At a Glance
- Tasks: Assist customers with service inquiries and manage vehicle drop-offs.
- Company: Join a reputable franchised car dealership known for its prestige brands.
- Benefits: Enjoy a competitive salary and potential for growth in a dynamic environment.
- Why this job: Gain hands-on experience in customer service while working with luxury vehicles.
- Qualifications: Must have experience as a Service Advisor in a car dealership and a valid driving licence.
- Other info: Ideal for those passionate about cars and customer satisfaction.
The predicted salary is between 17600 - 26400 £ per year.
Job Description
Trainee Car Service Advisor
Our client is a franchised car dealership, looking to recruit a Junior Service Advisor to join their team.
Junior Service Advisor Role:
About You:
Package:
Basic salary £22,000
Background of Reception work/Call Centre/Customer Facing preferably.
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Trainee Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and vehicles offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will prepare you to handle inquiries and upsell services effectively, showcasing your ability to meet customer needs.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your passion for the automotive industry by staying updated on the latest trends and technologies. Mentioning this knowledge in conversations can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Trainee Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially within a franchised dealership. Emphasise any work with prestige brands and customer handling skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage enquiries effectively. Mention specific examples of how you've successfully up-sold services in the past.
Highlight Relevant Experience: In your application, clearly outline your previous roles in reception, call centres, or customer-facing positions. This will demonstrate your suitability for the role and your understanding of customer needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Handling Skills
As a Trainee Service Advisor, your ability to handle customers is crucial. Prepare examples from your past experiences where you successfully managed customer inquiries or resolved issues. This will demonstrate your capability to meet the needs of customers effectively.
✨Familiarise Yourself with the Brand
If the dealership focuses on a prestige brand, make sure you know about their vehicles and services. Research the brand's reputation, key models, and any recent news. This knowledge will show your enthusiasm and commitment to the role.
✨Practice Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face as a Service Advisor, such as discussing additional work with customers.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role. This not only helps you gauge if it's the right fit but also leaves a positive impression.
