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For Companies At a Glance
- Tasks: Manage customer enquiries and deliver exceptional service at a prestigious car dealership.
- Company: Join a renowned car dealership near Gatwick with a focus on career growth.
- Benefits: Generous £25,000 OTE, long-term career progression, and a supportive team environment.
- Why this job: Kickstart your automotive career while providing top-notch customer experiences.
- Qualifications: Experience as a Service Advisor in a franchised dealership and excellent customer skills.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 20000 - 30000 £ per year.
Our client is a Prestigious car dealership, looking to bring someone on board & help get a foot in the door with the automotive industry.
Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Trainee Service Advisor Role:
- Manage all service telephone and Walk-in enquires
- Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
- Progress and update the customer throughout the day
- Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
About You:
- MUST have current experience as a car dealership Service Advisor, within a franchised main dealership
- Preferably with a prestige brand experience
- Must possess excellent customer handling skills
- Positive, customer focused attitude and approach to your work
- Must have a valid driving licence
Package:
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Trainee Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Service Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the automotive industry. They might know of openings or can put in a good word for you, which can really help us stand out.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to talk about why you're the perfect fit for the Trainee Service Advisor role. Highlight your customer service skills and enthusiasm for the automotive world.
✨Tip Number 3
Don’t shy away from follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Trainee Service Advisor gig. Plus, applying directly can sometimes give you an edge over others. Let’s get you started on this exciting journey!
We think you need these skills to ace Trainee Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Service Advisor role. Highlight any relevant experience you have in customer service or the automotive industry, even if it's just a part-time job or an internship. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention why you want to work with us specifically.
Show Off Your Customer Skills: Since this role is all about delivering top-notch customer service, make sure to showcase your customer handling skills in your application. Share examples of how you've gone above and beyond for customers in the past – we love to see that commitment!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter directly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding service advisor roles. Familiarise yourself with common customer queries and the types of services offered at car dealerships. This will show that you're genuinely interested and ready to engage with customers.
✨Practice Your People Skills
Since this role is all about delivering a top-notch customer experience, practice your communication skills. Role-play scenarios where you meet and greet customers or handle their inquiries. This will help you feel more confident and prepared to showcase your excellent customer handling skills during the interview.
✨Show Enthusiasm for the Brand
Research the dealership and its brand values. Be ready to discuss why you want to work there and how you can contribute to their reputation for outstanding service. Showing enthusiasm for the brand will demonstrate your commitment and fit for the company culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This could be about career progression opportunities, team dynamics, or specific services they offer. Asking questions shows that you're engaged and serious about the role, plus it gives you valuable insights into the company.
