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- Tasks: Assist in delivering top-notch parts service and support the workshop team.
- Company: Join a leading dealership known for its commitment to quality and teamwork.
- Benefits: Enjoy a structured work schedule with weekends off and a supportive team environment.
- Why this job: Gain hands-on experience in a dynamic role while enhancing your customer service skills.
- Qualifications: Some experience in a parts department is preferred; strong communication skills are essential.
- Other info: This role offers a chance to learn and grow within a close-knit team.
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Trainee Parts Advisor – New Job Opportunity!
My client is a main dealership seeking to recruit a Trainee Parts Advisor.
Hours: 8:30am – 5:30pm, Monday to Friday; every other Saturday 8:30am – 1pm
Location: Orpington / Bromley / Swanley
Working within a busy department, you will focus on delivering a modern and efficient parts service. The main priority will be maintaining a high level of service to the Workshop to ensure Technicians remain productive, and attending to Retail counter customers.
Trainee Parts Advisor Role:
- You will work with a close-knit team committed to delivering excellent Parts service.
- You should be a strong all-rounder with understanding of all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns, and liaising with Service over parts-related matters.
- You must be customer-focused and able to prioritize your workload to meet Trade customer expectations.
- A good technical/mechanical understanding is beneficial to aid parts identification and up-sell techniques.
As a Trainee Parts Advisor, you will:
- Ideally have some experience as a Parts Advisor.
- This is a hands-on role involving liaising with all departments.
- Have excellent communication skills, attention to detail, and the ability to work as part of a team.
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Trainee Parts Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Parts Advisor
✨Tip Number 1
Familiarise yourself with the parts department's operations. Understanding goods-in processes, parts identification, and stock management will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, being able to demonstrate your ability to handle inquiries and provide excellent service will set you apart.
✨Tip Number 3
Showcase any relevant experience you have, even if it's not directly in a parts advisor role. Highlighting transferable skills from previous jobs can help illustrate your capability to adapt and thrive in this position.
✨Tip Number 4
Prepare questions about the team and the dealership's approach to parts service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Trainee Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to the role of a Trainee Parts Advisor. Emphasise your customer service skills, technical understanding, and any previous roles in parts departments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you are interested in working as a Trainee Parts Advisor and how your skills align with the job requirements, such as your ability to work in a team and your attention to detail.
Highlight Relevant Experience: If you have any experience in a similar role or industry, make sure to highlight it. Discuss specific tasks you've performed that relate to parts identification, stock management, or customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Jago Consultants
✨Show Your Customer Focus
As a Trainee Parts Advisor, you'll need to demonstrate your ability to prioritise customer needs. Prepare examples of how you've provided excellent service in previous roles or situations, highlighting your communication skills and attention to detail.
✨Understand the Parts Department
Familiarise yourself with the key processes in a parts department, such as goods-in, stock checking, and order processes. Being able to discuss these topics confidently will show your potential employer that you're serious about the role and have done your homework.
✨Highlight Your Teamwork Skills
This role involves working closely with a team, so be ready to share experiences where you've successfully collaborated with others. Emphasise your ability to work well under pressure and support your colleagues to maintain productivity.
✨Demonstrate Technical Understanding
While you may not need extensive technical knowledge, having a basic understanding of mechanical concepts can set you apart. Brush up on common parts and their functions, and be prepared to discuss how this knowledge can help in parts identification and upselling.
