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For Companies At a Glance
- Tasks: Advise customers on car services, handle invoices, and maintain vehicle records.
- Company: A leading car dealership near Swanley with a focus on customer excellence.
- Benefits: Basic salary of £27,000 plus OTE of £35,000, Monday to Friday hours.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Previous dealership experience and strong communication skills required.
- Other info: Opportunity for career growth and some Saturday shifts.
The predicted salary is between 27000 - 35000 £ per year.
A car main dealership near Swanley is seeking a Service Advisor to join their team. This position emphasizes strong customer service skills and previous experience in a dealership.
Responsibilities include:
- Advising customers on service and repair needs
- Handling invoices
- Maintaining vehicle records
The role offers a basic salary of £27,000 with OTE of £35,000 and entails Monday to Friday working hours with some Saturday shifts. Ideal candidates will possess a full driving licence and excellent communication skills.
Senior Car Service Advisor - Customer Excellence & Upsell in Sidcup employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Car Service Advisor - Customer Excellence & Upsell in Sidcup
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. We want to see that you can handle tough situations with ease!
✨Tip Number 3
Showcase your knowledge about the dealership and its services. Research their offerings and be ready to discuss how you can contribute to their customer excellence and upsell strategies. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Car Service Advisor - Customer Excellence & Upsell in Sidcup
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in a dealership setting.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Tailor Your Application: Don’t just send a generic application! We love when candidates take the time to tailor their CV and cover letter to our specific job description. Mention how your background fits with advising customers on service and repair needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of car services and repairs. Familiarise yourself with common issues customers face and how to address them. This will show the dealership that you’re not just a people person, but also someone who understands the technical side of things.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about times when you resolved a complaint or upsold a service. This will demonstrate your commitment to customer excellence, which is key for this role.
✨Practice Your Communication
Since excellent communication skills are a must, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you explain complex information in a simple way.
✨Be Ready for Questions About Upselling
Expect questions on how you would approach upselling services. Prepare a strategy that highlights your understanding of customer needs and how you can suggest additional services without being pushy. This will show that you’re proactive and sales-oriented.
