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- Tasks: Assist customers with vehicle service needs and provide top-notch support.
- Company: Reputable car dealership focused on exceptional customer care.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: 2+ years as a Service Advisor and strong communication skills required.
- Other info: Opportunity to work in a fast-paced environment with a focus on customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
We are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Service Advisor Duties include:
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
For this Service Advisor position you will have:
- At least 2 years’ experience working as a Service Advisor
- Full driving licence
- Excellent communication skills
- Excellent Customer Service skills
Service Advisor in Shirley employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Shirley
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle tough situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role like Service Advisor. Make sure you look sharp and professional when you walk into that interview.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s super easy to apply, and we’re here to help you every step of the way in landing that dream job!
We think you need these skills to ace Service Advisor in Shirley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service expertise and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've delivered excellent customer care in the past – we love a good story!
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We value courtesy and professionalism, so make sure your tone reflects that while still being approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the products your potential employer offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, prepare examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, and be ready to share these stories during the interview.
✨Practice Your Communication
As a Service Advisor, clear communication is key. Practice explaining complex car issues in simple terms, as you might need to do this with customers who aren't familiar with automotive jargon. This will demonstrate your ability to connect with clients effectively.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the dealership and its culture. Ask about their approach to customer service or how they handle challenging situations. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
