Service / Parts Advisor

Service / Parts Advisor

Yeovil Full-Time 20000 - 30000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with vehicle service and parts needs while ensuring top-notch service.
  • Company: Join a well-known car brand dealership in Yeovil, known for its friendly team.
  • Benefits: Enjoy a competitive salary of Β£25,000 plus bonuses and potential for growth.
  • Why this job: Be part of a dynamic team that values customer service and professional development.
  • Qualifications: Previous experience as a Service or Parts Advisor and a full driving licence required.
  • Other info: Ideal for those who thrive in a fast-paced environment and love cars!

The predicted salary is between 20000 - 30000 Β£ per year.

Job Description

Fantastic opportunity for a Service Advisor / Parts Advisor to join a well known car brand in the Yeovil area.

We are working with a Main Car Dealership who are actively looking for a Service Advisor / Parts Advisor to join their friendly team.

Ideally you will have previous experience as a Service Advisor or Parts Advisor. This is an exceptional opportunity!

Job Role – Motor Vehicle Service Advisor or Parts Advisor

Salary – Β£25,000 plus bonus

Fantastic opportunity for a Service Advisor to join a well known car brand in the Bicester area.

We are working with a Main Car Dealership who are actively looking for a Service Advisor to join there friendly team. nr Bicester in Oxfordshire.

Ideally you will have previous experience as a Service Advisor, this is an exceptional opportunity!

Job Role – Motor Vehicle Service Advisor

Salary – Negotiable depending on experience

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices
  • Parts Advisor Duties include:

  • Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service.
  • The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales).
  • You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial.
  • You will be expected to deal with customers in a professional and personal focus, as expected by the brand
  • For this Service Advisor / Parts Advisor position you will have:

  • Previous experience working as a Service Advisor or Parts Advisor within a motor garage
  • Full driving licence
  • Excellent communication skills
  • Excellent Customer Service skills
  • As a Service Advisor / Parts Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

    In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.

    Service / Parts Advisor employer: Jago Consultants

    Join a well-known car brand in Yeovil, where we pride ourselves on fostering a friendly and supportive work environment. As a Service / Parts Advisor, you will benefit from competitive salary packages, performance bonuses, and opportunities for professional growth within a dynamic team dedicated to delivering exceptional customer service. Our commitment to employee development and a positive workplace culture makes us an excellent employer for those seeking a rewarding career in the automotive industry.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Service / Parts Advisor

    ✨Tip Number 1

    Familiarise yourself with the specific car brand you'll be working with. Understanding their products, services, and customer expectations will help you stand out during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.

    ✨Tip Number 3

    Brush up on your customer service skills. Since this role heavily relies on interaction with customers, showcasing your ability to handle various customer scenarios effectively can give you an edge over other candidates.

    ✨Tip Number 4

    Prepare for common interview questions related to service and parts advising. Think about your past experiences and how they relate to the responsibilities outlined in the job description, so you can confidently discuss your qualifications.

    We think you need these skills to ace Service / Parts Advisor

    Customer Service Skills
    Communication Skills
    Sales Skills
    Technical Knowledge of Motor Vehicles
    Parts Identification
    Order Processing
    Time Management
    Attention to Detail
    Problem-Solving Skills
    Computer Literacy
    Invoice Preparation
    Stock Management
    Professionalism
    Teamwork

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor or Parts Advisor. Include specific examples of customer service skills and any achievements in previous roles that demonstrate your ability to excel in this position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention why you are interested in working for this particular car brand and how your skills align with their needs.

    Highlight Customer Service Skills: Emphasise your strong customer service skills in both your CV and cover letter. Provide examples of how you've successfully interacted with customers, resolved issues, and contributed to customer satisfaction in previous roles.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Service/Parts Advisor role.

    How to prepare for a job interview at Jago Consultants

    ✨Showcase Your Customer Service Skills

    As a Service/Parts Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your professionalism and courtesy.

    ✨Know the Brand Inside Out

    Research the car brand you'll be representing. Familiarise yourself with their values, products, and any recent news. This knowledge will show your genuine interest in the role and help you answer questions more effectively.

    ✨Prepare for Technical Questions

    Expect questions related to vehicle service and parts. Brush up on your technical knowledge about common repairs, parts identification, and the processes involved in a busy parts department. This will help you stand out as a knowledgeable candidate.

    ✨Demonstrate Your Sales Ability

    Since upselling is part of the role, think of instances where you've successfully sold additional products or services. Be ready to discuss your approach to identifying customer needs and how you can contribute to the dealership's sales goals.

    Service / Parts Advisor
    Jago Consultants
    Location: Yeovil
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