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For Companies At a Glance
- Tasks: Lead a high-performing team and deliver exceptional customer service in a fast-paced environment.
- Company: Join a prestigious automotive dealership on Finchley Road, known for valuing talent and hard work.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work culture.
- Why this job: This role offers the chance to make an impact and grow within a financially secure organisation.
- Qualifications: Strong leadership skills, attention to detail, and a passion for customer satisfaction are essential.
- Other info: Salary ranges from £40-45,000 with OTE of £55-60,000; Monday to Friday hours with potential Saturday shifts.
The predicted salary is between 32000 - 48000 £ per year.
Job Description
Service Manager
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?
If the answer is yes to the above then we want to hear from you! Our Dealership in Finchley Road is looking to recruit a new Service Manager
About our requirements
You will be hands on in nature, financially aware, have effective communication skills, a keen eye for detail and the ability to negotiate at all levels. You will be looking to further your career within a financially secure and progressive organisation which values and rewards talented people who work extremely hard. Our new Aftersales Manager will relish achieving results through their entrepreneurial spirit and ability to create a high performing team and a great working environment.
Whilst prestige experience will be a benefit, attitude and character are more important to us. We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty.
We offer a highly competitive remuneration package that is designed to attract and retain the best applicants together with significant career development opportunities.
If you recognise yourself in the description above, we want to meet you to discuss how you can help our client achieve its exciting objectives in the UK and how we can help you achieve complete job satisfaction and career development. So if you have ever wanted to head a department which represents one of the best automotive manufacturers, this is your opportunity.
Salary and Hours Basic £40-45,000 OTE £55-60,000
Monday to Friday 8am to 6pm and Saturdays maybe required
Contact Gary at Jago Consultants
Service Manager employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Research the dealership and its values thoroughly. Understanding their mission and customer service philosophy will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare specific examples of how you've successfully led teams in the past. Highlighting your leadership skills with concrete instances will demonstrate your capability to create a high-performing team, which is crucial for the Service Manager role.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
✨Tip Number 4
Showcase your customer service achievements in previous roles. Since customer satisfaction is a key focus for this position, demonstrating your commitment to enhancing customer loyalty will make a strong impression on the hiring team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to create high-performing teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Service Manager role. Discuss how your skills align with the company's values and your commitment to customer satisfaction. Use specific examples to illustrate your points.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application is clear and concise. Use professional language and structure your documents well to reflect your attention to detail.
Highlight Your Financial Awareness: Mention any experience you have with financial management or budgeting in your application. This will show that you understand the financial aspects of running a service department, which is crucial for the role.
How to prepare for a job interview at Jago Consultants
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the automotive industry. Highlight any previous experiences where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating team members and creating a positive work environment, as strong leadership is crucial for the Service Manager role.
✨Be Financially Savvy
Since the role requires financial awareness, be ready to discuss your experience with budgeting, cost control, and financial decision-making. This will show that you understand the business side of running a service department.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific scenarios where you successfully resolved customer complaints or improved service processes.
