Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Service Advisor, helping customers with vehicle service and repairs.
- Company: Work with a prestigious motor garage known for its friendly atmosphere.
- Benefits: Enjoy a competitive salary with OTE potential, plus a supportive work environment.
- Why this job: Be part of a dynamic team where your customer service skills shine and make a difference.
- Qualifications: Previous experience as a Service Advisor and a full driving licence are essential.
- Other info: Flexible working hours with a rota for Saturdays, perfect for students.
The predicted salary is between 24000 - 42000 £ per year.
Service Advisor needed in the Weybridge / Byfleet area of Surrey. We are working with a Prestige Motor Garage who are actively looking for a Service Advisor to join their friendly team.
Job Role – Motor Vehicle Service Advisor
Salary is circa 30k basic. OTE 40k. Working hours: Mon – Friday 08.00 – 18.00 / Saturdays 09.00 – 13.00 on a rota.
Service Advisor Duties include:
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advising on estimated costs of repairs and work to be undertaken
- Selling additional products as appropriate to customers’ needs
- Advising on timescales and collection arrangements
- Producing job cards on in-house computer system
- Updating customer and vehicle records
- Documenting all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Requirements for this Service Advisor position:
- Some experience working as a Service Advisor within a motor garage – passenger cars, commercial vehicles, HGV, or LCV environment
- Full driving licence
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and the public. My client is particularly looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with confidence in up-selling opportunities.
Service Advisor – Prestige employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor – Prestige
✨Tip Number 1
Familiarise yourself with the specific brands and models that the prestige motor garage services. Showing knowledge about their offerings during your interview can demonstrate your genuine interest and commitment to the role.
✨Tip Number 2
Brush up on your customer service skills, especially in a sales context. Be prepared to discuss how you've successfully upsold products or services in previous roles, as this will be crucial for the Service Advisor position.
✨Tip Number 3
Practice your communication skills, particularly how you explain technical information to customers. Being able to convey complex details in an easy-to-understand manner will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the garage if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Service Advisor – Prestige
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Focus on your customer service skills, any previous roles in motor garages, and your ability to handle customer queries professionally.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific experiences where you successfully advised customers or handled service-related tasks.
Highlight Key Skills: In your application, emphasise skills such as communication, customer rapport, and your ability to upsell products. These are crucial for the Service Advisor position and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer interactions in the past, especially in challenging situations. This will demonstrate your professionalism and courtesy.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor in a motor garage. Understand the importance of advising on service and repair work, as well as the processes involved in producing job cards and completing invoices. This knowledge will show your commitment to the role.
✨Prepare for Upselling Scenarios
Since the role involves selling additional products, think about how you can effectively identify customer needs and suggest relevant services. Be ready to discuss any previous experiences where you successfully upsold products or services.
✨Demonstrate Your Technical Knowledge
While you don't need to be a mechanic, having a basic understanding of vehicle maintenance and repairs can set you apart. Brush up on common issues that vehicles face and be prepared to discuss how you would communicate these to customers.
