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For Companies At a Glance
- Tasks: Assist customers, manage service inquiries, and provide updates throughout the day.
- Company: Leading Main Dealership in Crawley with a focus on customer experience.
- Benefits: Very competitive salary and long-term career progression opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Strong customer service skills and technical understanding of vehicles required.
The predicted salary is between 30000 - 42000 £ per year.
A leading Main Dealership in Crawley is seeking a Service Advisor to join their team. This role involves assisting customers, managing service inquiries, and providing updates throughout the day.
Ideal candidates will have:
- Strong customer service skills
- A good technical understanding of vehicles
- Previous experience in a service advisor role
The position offers a very competitive salary and opportunities for long-term career progression.
Service Advisor: Customer Experience & Upsell Focus employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Customer Experience & Upsell Focus
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to discuss how you can enhance the customer experience. We want to see your passion for helping customers and your technical know-how!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Service Advisor position!
We think you need these skills to ace Service Advisor: Customer Experience & Upsell Focus
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.
Technical Know-How is Key: Since this role requires a good technical understanding of vehicles, don’t shy away from mentioning any relevant knowledge or experience you have. We love candidates who can bridge the gap between technical details and customer needs!
Tailor Your Application: Take a moment to tailor your application to the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for, so make it personal and relevant!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicles. Being able to discuss common issues and solutions will show that you’re not just a people person, but also someone who understands the products and services offered.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think of examples from your past experience where you turned a negative situation into a positive one. This will demonstrate your ability to handle inquiries and provide excellent service.
✨Practice Active Listening
During the interview, practice active listening. Make sure to engage with the interviewer by nodding and responding appropriately. This shows that you value their input and are genuinely interested in the conversation.
✨Show Enthusiasm for Upselling
Since the role has an upsell focus, be ready to discuss how you can identify opportunities to upsell services. Share any past experiences where you successfully increased sales through effective communication and understanding customer needs.
