Service Advisor Car Dealership
Service Advisor Car Dealership

Service Advisor Car Dealership

Gloucester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, manage service requests, and ensure top-notch vehicle care.
  • Company: Join a leading car dealership known for exceptional customer service.
  • Benefits: Enjoy a supportive team environment and opportunities for professional growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
  • Qualifications: Must have at least 2 years' experience as a Service Advisor.
  • Other info: Located in Gloucester, UK; EU work permit required.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

We are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time.

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices
  • For this Service Advisor position you will have:

  • At least 2 years’ experience working as a Service Advisor
  • Full driving licence
  • Excellent communication skills
  • Excellent Customer Service skills
  • Service Advisor Car Dealership employer: Jago Consultants

    Join a dynamic car dealership in Gloucester, where we prioritise exceptional customer service and professional growth. Our supportive work culture fosters collaboration and offers ongoing training opportunities, ensuring you thrive in your role as a Service Advisor. Enjoy the benefits of working in a vibrant location with a team that values your contributions and encourages career advancement.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Advisor Car Dealership

    ✨Tip Number 1

    Familiarise yourself with the specific car brands and models that the dealership focuses on. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. Being able to showcase your ability to handle difficult situations with professionalism can set you apart from other candidates.

    ✨Tip Number 3

    Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.

    ✨Tip Number 4

    Prepare questions to ask during the interview that show your enthusiasm for the role and the dealership. Inquiring about their customer service philosophy or how they handle customer feedback can demonstrate your commitment to excellence.

    We think you need these skills to ace Service Advisor Car Dealership

    Customer Service Skills
    Communication Skills
    Sales Skills
    Attention to Detail
    Technical Knowledge of Vehicles
    Time Management
    Problem-Solving Skills
    Computer Literacy
    Record Keeping
    Negotiation Skills
    Teamwork
    Adaptability
    Conflict Resolution

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Tailor your application to highlight relevant experience and skills that match what the dealership is looking for.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience as a Service Advisor. Focus on your customer service skills, ability to communicate effectively, and any specific achievements in previous roles that demonstrate your capability.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the dealership. Mention your experience in the automotive industry and how you can contribute to their commitment to high standards of customer care.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor.

    How to prepare for a job interview at Jago Consultants

    ✨Know the Company

    Before your interview, take some time to research the car dealership. Understand their values, services, and customer care philosophy. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

    ✨Demonstrate Customer Service Skills

    As a Service Advisor, your role revolves around customer interaction. Be prepared to share examples from your past experience where you successfully handled customer queries or complaints. Highlight your ability to maintain professionalism and courtesy under pressure.

    ✨Familiarise Yourself with Technical Terms

    While you don’t need to be a mechanic, having a basic understanding of automotive terminology can set you apart. Brush up on common service and repair terms so you can communicate effectively with both customers and technicians.

    ✨Prepare Questions

    At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the dealership's approach to customer service, team dynamics, or growth opportunities. This shows your enthusiasm and helps you assess if the company is the right fit for you.

    Service Advisor Car Dealership
    Jago Consultants
    Location: Gloucester
    Go Premium

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