At a Glance
- Tasks: Engage with customers, manage service requests, and ensure top-notch vehicle care.
- Company: Join a leading car dealership known for exceptional customer service and a supportive team.
- Benefits: Enjoy competitive pay, potential for bonuses, and a friendly work environment.
- Why this job: Be part of a dynamic team that values professionalism and customer satisfaction.
- Qualifications: Must have at least 2 years of experience as a Service Advisor.
- Other info: Opportunity to grow within a reputable company in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
We are currently working with a main car dealership that is looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times. As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
Service Advisor Duties include:
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advising on estimated costs of repairs and work to be undertaken
- Selling additional products as appropriate to customers’ needs
- Advising on timescales and collection arrangements
- Producing job cards on in-house computer systems
- Updating customer and vehicle records
- Documenting all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
For this Service Advisor position, you will have:
- At least 2 years’ experience working as a Service Advisor
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Car Dealership
✨Tip Number 1
Familiarise yourself with the latest trends in the automotive industry. Being knowledgeable about new technologies and customer service practices can set you apart during interviews.
✨Tip Number 2
Network with current or former Service Advisors in the industry. They can provide insights into what employers are looking for and may even refer you to open positions.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated excellent customer service. Real-life examples can showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research the car dealership you're applying to. Understanding their values and customer service philosophy will help you tailor your responses and show genuine interest in the role.
We think you need these skills to ace Service Advisor Car Dealership
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. Focus on your customer service skills, knowledge of vehicle repairs, and any relevant software you’ve used. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer care. Mention your 2 years of experience and how it aligns with the dealership's values of high standards in customer service.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and sales abilities. These are crucial for a Service Advisor role, so make sure they stand out in your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in this role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to interact with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your professionalism and courtesy.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor. Be ready to discuss how you would handle tasks like advising on repairs, producing job cards, and managing customer records.
✨Demonstrate Your Technical Knowledge
While you don't need to be a mechanic, having a basic understanding of vehicle maintenance and repair can set you apart. Brush up on common car issues and repair processes to show your competence.
✨Prepare Questions for the Interviewer
Engage with the interviewer by asking insightful questions about the dealership's customer care philosophy, team dynamics, and growth opportunities. This shows your genuine interest in the role and the company.