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For Companies At a Glance
- Tasks: Engage with customers, manage service requests, and ensure smooth vehicle repairs.
- Company: Join a dynamic Automotive Repair Centre in West Sussex with a strong reputation.
- Benefits: Enjoy competitive pay, weekdays only, and a supportive work environment.
- Why this job: Be part of a passionate team and make a real impact in the automotive industry.
- Qualifications: Customer service experience is a must; enthusiasm for cars is essential.
- Other info: Weekends off mean more time for you!
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Role – Service Advisor
Salary – competitive
Hours of work – Monday to Friday (weekends off)
Location – RH12, West Sussex
I am currently looking to recruit an experienced Service Advisor to join an ambitious established Automotive Repair Centre in West Sussex.
Responsibilities
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
Qualifications / Requirements
- Previous experience within Customer Service is essential
- Enthusiastic and passionate about the motor trade
Please see our website for more details.
Other roles in the area include – bodyshop controller, workshop controller, accident repair, accident repair manager, bodyshop manager
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Service Advisor – Automotive, Bodyshop employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor – Automotive, Bodyshop
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about current developments in the motor trade will not only impress your potential employer but also show your enthusiasm for the industry.
✨Tip Number 2
Practice your communication skills, as a Service Advisor needs to convey technical information clearly to customers. Role-playing scenarios with friends or family can help you articulate complex ideas simply and effectively.
✨Tip Number 3
Network within the automotive community. Attend local car shows or workshops to meet professionals in the field. Building connections can lead to valuable insights and potential job opportunities.
✨Tip Number 4
Research the specific Automotive Repair Centre you're applying to. Understanding their services, values, and customer base will allow you to tailor your approach and demonstrate genuine interest during any interviews.
We think you need these skills to ace Service Advisor – Automotive, Bodyshop
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Advisor position. Tailor your application to highlight relevant experience in customer service and the automotive industry.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service, particularly in the automotive sector. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the motor trade and explain why you are a great fit for the role. Mention specific examples from your past work that showcase your ability to communicate effectively with customers and manage service processes.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Jago Consultants
✨Show Your Customer Service Skills
As a Service Advisor, you'll be the first point of contact for customers. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide excellent service.
✨Know the Automotive Industry
Brush up on your knowledge of the automotive repair industry, especially regarding common repairs and services. Being able to discuss these topics confidently will show your passion for the motor trade and your understanding of the role.
✨Prepare for Role-Specific Questions
Expect questions about how you would handle specific scenarios, such as advising a customer on repair costs or managing their expectations regarding timelines. Practising your responses can help you articulate your thought process clearly.
✨Demonstrate Enthusiasm
Your passion for the motor trade should shine through during the interview. Share why you love working in this field and what excites you about the opportunity at the Automotive Repair Centre. Enthusiasm can set you apart from other candidates.
