Service Advisor

Service Advisor

Milton Keynes Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, advise on vehicle services, and manage repair documentation.
  • Company: Join a prestigious car dealership known for exceptional customer care.
  • Benefits: Enjoy a competitive salary, Monday to Friday work schedule, and fully funded training.
  • Why this job: Build your career in a supportive environment with genuine growth opportunities.
  • Qualifications: Must have 2 years' experience as a Service Advisor and a full driving licence.
  • Other info: OTE of around £45,000 and a positive company culture.

The predicted salary is between 21600 - 36000 £ per year.

Job Description

We are currently working with a prestige car dealership who are looking to recruit an experienced Service Advisor to join their growing team,

Our client prides itself on delivering a consistently high standard of customer care at all time.

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

  • Ensuring customers are aware of service and repair work required to their vehicles professionally
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices
  • For this Service Advisor position you will have:

  • At least 2 years’ experience working as a Service Advisor
  • Full driving licence
  • Excellent communication skills
  • Excellent Customer Service skills
  • Service Advisor employer: Jago Consultants

    Join a prestigious car dealership that values exceptional customer care and offers a supportive work environment for Service Advisors. With a commitment to employee growth through fully funded training and a culture that prioritises teamwork and professionalism, this company provides a rewarding career path in the automotive industry. Enjoy a competitive salary package and the opportunity to thrive in a Monday to Friday role, ensuring a healthy work-life balance.
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    Contact Detail:

    Jago Consultants Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Service Advisor

    ✨Tip Number 1

    Familiarise yourself with the specific services and products offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your expertise during any interviews.

    ✨Tip Number 2

    Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will prepare you to handle customer inquiries and complaints effectively, showcasing your ability to maintain professionalism.

    ✨Tip Number 3

    Network with current or former employees of the dealership on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

    ✨Tip Number 4

    Prepare questions to ask during the interview that reflect your interest in the role and the company. This shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in contributing to their team.

    We think you need these skills to ace Service Advisor

    Customer Service Skills
    Communication Skills
    Sales Skills
    Attention to Detail
    Time Management
    Problem-Solving Skills
    Technical Knowledge of Vehicles
    Computer Proficiency
    Record Keeping
    Negotiation Skills
    Interpersonal Skills
    Ability to Work Under Pressure
    Teamwork
    Adaptability

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor. Focus on relevant skills such as customer service, communication, and any specific automotive knowledge that aligns with the job description.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer care. Mention specific experiences that demonstrate your ability to handle service and repair work professionally.

    Highlight Relevant Experience: In your application, emphasise your two years of experience as a Service Advisor. Include examples of how you have successfully advised customers on repairs, managed job cards, and documented warranty work.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

    How to prepare for a job interview at Jago Consultants

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of vehicle servicing and repairs. Be prepared to discuss common issues that customers face and how you would address them. This shows that you are not only experienced but also genuinely interested in the role.

    ✨Customer Service is Key

    Since this role revolves around customer interaction, think of examples from your past experience where you provided exceptional service. Highlighting your ability to handle difficult situations with professionalism will impress the interviewers.

    ✨Be Ready to Sell

    As a Service Advisor, you'll need to sell additional products and services. Prepare to discuss how you would identify customer needs and suggest relevant solutions. Demonstrating your sales skills can set you apart from other candidates.

    ✨Ask Insightful Questions

    Prepare some thoughtful questions about the dealership's operations, team culture, and growth opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.

    Service Advisor
    Jago Consultants
    Location: Milton Keynes
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