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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, and provide top-notch service in a dynamic environment.
- Company: Join a friendly dealership in Cambridge known for its exceptional customer care.
- Benefits: Enjoy a supportive team culture and opportunities for training and development.
- Why this job: Be part of a vibrant team that values personal connections and customer satisfaction.
- Qualifications: Previous experience in customer service and a full driving licence are essential.
- Other info: Work Monday to Friday with alternative Saturdays; flexible and engaging work atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?
If the answer is yes to the above then we want to hear from you! Our Dealership in Cambridge is looking to recruit a new Service Advisor.
About the position
The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills.
You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:
About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
Salary and Hours
Basic up-to £27,000 OTE £36,000
Monday to Friday 8am to 6pm and alternative Saturdays
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific products and services offered by our dealership. This knowledge will not only help you in conversations with customers but also demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when meeting and greeting customers, ensuring you make a great first impression.
✨Tip Number 3
Network with current or former Service Advisors to gain insights into their experiences. They can provide valuable tips on what it takes to succeed in the role and may even offer advice on how to stand out during the application process.
✨Tip Number 4
Showcase your teamwork skills by discussing past experiences where you collaborated effectively with others. This is crucial in a fast-paced environment like ours, and highlighting these examples can set you apart from other candidates.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Service Advisor. Use specific examples to demonstrate your skills in meeting deadlines, teamwork, and communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your ability to thrive in fast-paced environments and your commitment to delivering exceptional customer service.
Showcase Product Knowledge: In your application, express your willingness to learn and maintain thorough product knowledge. Mention any previous training or experience with automotive products to strengthen your application.
Highlight Soft Skills: Emphasise your strong communication skills and ability to build relationships with customers. Provide examples of how you've successfully managed customer interactions in the past.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to deliver world-class service.
✨Familiarise Yourself with the Product
Make sure you have a good understanding of the products offered by the dealership. Research the brand and any specific models they sell. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Teamwork Abilities
The role requires strong teamwork skills. Be ready to discuss how you've successfully collaborated with others in previous jobs. Highlight any experiences where you worked closely with technical teams or other departments.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer interaction skills. Think about how you would handle difficult situations, such as an unhappy customer or a delay in service, and be prepared to share your thought process.
