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For Companies At a Glance
- Tasks: Assist customers with vehicle service needs and provide professional advice.
- Company: Join a friendly motor garage team in Aldershot, Hampshire.
- Benefits: Negotiable salary based on experience and potential for growth.
- Why this job: Great opportunity to develop customer service skills in a supportive environment.
- Qualifications: Experience as a Service Advisor and a full driving licence required.
- Other info: Ideal for those passionate about cars and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Service Advisor needed in the Aldershot area of Hampshire.
We are working with a Motor Garage who are actively looking for a Service Advisor to join their friendly team. Aldershot area of Hampshire.
Job Role – Motor Vehicle Service Advisor
Salary – Negotiable depending on experience
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the motor garage you're applying to. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on building rapport with clients. Consider role-playing scenarios with friends or family to practice handling various customer interactions effectively.
✨Tip Number 3
Research common challenges faced by Service Advisors in the automotive industry. Being prepared to discuss how you would handle these situations can set you apart from other candidates and show your proactive approach.
✨Tip Number 4
Network with current or former Service Advisors to gain insights into the role and the company culture. This can provide you with valuable information that you can use to tailor your responses during the interview.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Focus on customer service skills, any previous roles in motor garages, and specific achievements that demonstrate your ability to handle customer interactions professionally.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Service Advisor role. Mention how your skills align with the job requirements and express your enthusiasm for joining the team in Aldershot.
Highlight Relevant Experience: In your application, emphasise any experience you have in advising customers about vehicle repairs, managing service records, and handling invoices. Use specific examples to illustrate your capabilities in these areas.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Jago Consultants
✨Know Your Stuff
Familiarise yourself with the role of a Service Advisor and the specific duties mentioned in the job description. Be prepared to discuss your previous experience in a motor garage environment and how it relates to the position.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer interaction, think of examples where you've provided excellent customer service. Highlight your ability to build rapport and handle difficult situations with professionalism.
✨Be Ready to Discuss Upselling
The job involves advising customers on additional products and services. Prepare to talk about your experience with upselling and how you identify customer needs to recommend appropriate solutions.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
