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For Companies At a Glance
- Tasks: Join our team as a Service Advisor, helping customers with vehicle service and repairs.
- Company: Work with a prestigious motor garage known for its friendly atmosphere.
- Benefits: Enjoy a competitive salary of £26,000 plus bonuses and potential for growth.
- Why this job: Be part of a supportive team where your customer service skills shine and make a difference.
- Qualifications: Previous experience in a motor garage is a plus, but not essential; a full driving licence is required.
- Other info: Strong customer rapport and up-selling confidence are key to success in this role.
The predicted salary is between 20800 - 31200 £ per year.
Job Description
ervice Advisor needed in the Edenbridge area.
We are working with a Prestigious Motor Garage who are actively looking for a Service Advisor to join their friendly team within the Edenbridge area.
Job Role – Motor Vehicle Service Advisor
Salary – circa £26,000 + Bonus
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular, my client is looking for someone with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the motor garage. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter as a Service Advisor. Role-playing these situations with a friend can help you articulate your responses and show your ability to handle customer queries effectively.
✨Tip Number 3
Research the latest trends in the automotive industry, especially regarding customer service and vehicle maintenance. Being knowledgeable about current practices will impress your potential employer and show that you're proactive about your role.
✨Tip Number 4
Network with professionals in the automotive field, either online or at local events. Building connections can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor or in customer service roles. Emphasise any skills related to vehicle servicing, customer interaction, and sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention specific examples of how you've successfully handled customer queries or upsold products in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, professionalism, and the ability to work with computer systems. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to interact with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your professionalism and courtesy.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor. Be ready to discuss how you would manage service and repair work, advise on costs, and handle job cards. This shows your genuine interest in the position.
✨Prepare for Upselling Scenarios
Since the role involves selling additional products, think of instances where you've successfully upsold in previous roles. Be prepared to discuss your approach and how you identify customer needs.
✨Demonstrate Your Technical Knowledge
While previous experience in a motor garage isn't essential, having a basic understanding of vehicle maintenance and repairs can set you apart. Brush up on common automotive terms and processes to impress your interviewers.
