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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, and ensure top-notch service delivery.
- Company: Join a dynamic automotive dealership in Exeter with a friendly team.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work environment.
- Why this job: Perfect for those who love fast-paced roles and delivering exceptional customer experiences.
- Qualifications: Previous experience in customer service and strong communication skills are essential.
- Other info: Flexible shifts with every other Saturday off; great for balancing studies or personal life.
The predicted salary is between 23400 - 36400 £ per year.
Service Advisor – Overview We have a fantastic opportunity for a Service Advisor to join our Service Team to deliver a high standard of service to all our customers. You will be a key member at the heart of our operation.Location & Hours Customer Service Advisor needed in the Exeter area for an Automotive Dealership.Basic Hours: Monday to Friday, 8.00am to 6.00pm inclusive with 1⁄2 an hour unpaid lunch. Every third Saturday 8.00am to 12noon.Responsibilities This is a busy hands-on role, which offers wide range of duties such as:Planning of schedule servicingMOT bookingsJob creationObtaining and updating of order numbersLiaise with workshop control to notify of work arriving and waiting to be commenced.Strong attention to detail with ability to work affectively under pressure. You need to be pro-active, take pride in what you do, have excellent communication skills and a willingness to learn and be engaged with training and an interest in pursuing a career within our industry.Qualifications Previous experience within a Customer Service environmentFull driving licenceContact Contact: Andy at Jago ConsultantsBy submitting this form you agree to our privacy policy.
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Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the specific products and services offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Consider role-playing with a friend or family member to simulate interactions you might have as a Service Advisor, focusing on greeting customers and handling their inquiries.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the dealership. Inquire about their customer service philosophy or how they handle upselling, demonstrating your enthusiasm for the position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Tailor your application to highlight relevant experience and skills that match what the dealership is looking for.
Craft a Compelling CV: Ensure your CV showcases your previous experience in customer service and any roles related to automotive services. Use bullet points to clearly outline your achievements and responsibilities, making it easy for the hiring manager to see your qualifications.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional customer service in the past and how you can contribute to the team’s success at the dealership.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or complaints, demonstrating your ability to maintain a positive relationship with clients.
✨Familiarise Yourself with the Automotive Industry
Make sure you have a good understanding of the automotive sector and the specific products the dealership offers. This knowledge will not only impress your interviewers but also help you answer questions more confidently.
✨Demonstrate Teamwork Abilities
Since the role involves liaising with the technical workshop and other team members, be ready to discuss how you have effectively worked in teams in the past. Highlight any experiences where collaboration led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle stressful situations. Think of potential challenges you might face as a Service Advisor and how you would address them.
