Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Service Advisor, helping customers with vehicle service and repairs.
- Company: We're a friendly motor garage in Dorchester, Dorset, dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary, bonus opportunities, and overtime pay for Saturday shifts.
- Why this job: Be part of a supportive team, enhance your customer service skills, and make a real impact.
- Qualifications: Some experience in a motor garage is needed, along with a full driving licence.
- Other info: Work Monday to Friday with occasional Saturday shifts, all while building rapport with customers.
The predicted salary is between 20800 - 31200 £ per year.
Job Description
Service Advisor needed in the Dorchester area of Dorset.
We are working with a Motor Garage who are actively looking for a Service Advisor to join there friendly team. Dorchester area of Dorset.
Job Role – Motor Vehicle Service Advisor
Salary – Circa 26k plus 8k Bonus
Mon – Fri – 35 hours per week
Sat 8am – 1pm on rota paid as overtime
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the motor garage. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in a motor vehicle context. Think of examples from your past experiences where you successfully handled customer queries or complaints, as these will be valuable to discuss in your conversations with us.
✨Tip Number 3
Prepare to discuss your experience with job cards and invoicing systems. Being able to articulate your familiarity with these processes will show that you can hit the ground running and contribute effectively to our team.
✨Tip Number 4
Demonstrate your ability to build rapport with customers. Think of ways you can showcase your interpersonal skills, such as how you would approach a customer who is unsure about the services they need. This will highlight your suitability for the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Focus on your customer service skills, any previous roles in motor garages, and your ability to handle repairs and costs effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the Service Advisor role. Mention specific experiences where you successfully advised customers or handled service-related tasks.
Highlight Relevant Skills: In your application, emphasise skills such as communication, rapport-building, and up-selling. These are crucial for a Service Advisor and will help you stand out to the employer.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a customer-facing role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to interact with customers is crucial. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your professionalism and courtesy.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor in a motor garage. Be ready to discuss how you would handle service and repair work, advise on costs, and manage customer expectations effectively.
✨Demonstrate Your Sales Ability
Since the role involves up-selling additional products, think of instances where you've successfully sold a product or service. Highlight your confidence in identifying customer needs and suggesting appropriate solutions.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, training opportunities, or how success is measured in the role of a Service Advisor.
