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For Companies At a Glance
- Tasks: Welcome customers, book vehicles, and provide top-notch service in a fast-paced environment.
- Company: Join a leading Main Car Dealership in Croydon with a friendly team atmosphere.
- Benefits: Enjoy competitive salary discussions, training opportunities, and a supportive work culture.
- Why this job: Be part of an exciting product journey while building lasting customer relationships.
- Qualifications: Previous experience in customer service and strong communication skills are essential.
- Other info: Ideal for motivated individuals who thrive on teamwork and meeting targets.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Service Advisor – Croydon area
I am working with a Main Car Dealership in Croydon who are currently looking for a Service Advisor to join their growing team.
Salary to be discussed at interview
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world-class customer service?
About the position
The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills.
You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:
About our requirements
We expect our new Service Advisor to demonstrate some skills that will prove very beneficial in the position, including:
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will not only help you answer customer queries confidently but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will help you articulate how you would handle various customer situations, showcasing your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of the dealership on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your enthusiasm for the role and the company. Inquiring about team dynamics or training opportunities shows that you are serious about contributing positively to the team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a Service Advisor. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your passion for delivering exceptional customer service and how your skills align with the job requirements.
Highlight Relevant Skills: In your application, emphasise skills such as teamwork, communication, and your ability to meet deadlines. Provide examples of how you've successfully used these skills in past roles.
Showcase Product Knowledge: Demonstrate your willingness to learn and maintain product knowledge. Mention any relevant training or certifications you have completed, and express your eagerness to participate in manufacturer-led training.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your previous roles where you went above and beyond for customers. This will demonstrate your ability to thrive in a fast-paced environment and deliver world-class service.
✨Familiarise Yourself with the Product
Make sure to research the car dealership and its products before the interview. Having thorough product knowledge will not only impress your interviewers but also show your enthusiasm for the role and willingness to learn.
✨Practice Your Communication Skills
Since the role requires confident and professional communication, practice articulating your thoughts clearly. You might want to role-play common scenarios you could encounter as a Service Advisor, such as handling customer inquiries or discussing vehicle progress.
✨Demonstrate Teamwork Abilities
The job involves working closely with a team, so be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to a team's success or helped resolve conflicts, showcasing your strong teamwork skills.
