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For Companies At a Glance
- Tasks: Engage with customers, advise on vehicle services, and manage repair documentation.
- Company: Join a dynamic team in the automotive industry, focused on customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Perfect for those who love cars and want to make a difference in customer experiences.
- Qualifications: Previous experience as a Service Advisor and a full driving licence required.
- Other info: Work hours are Mon-Fri with alternate Saturday shifts.
The predicted salary is between 20800 - 31200 £ per year.
Job Description
Service Advisor needed in the Hounslow area of Greater London
We are working with a client in the Plymouth area who is seeking a service advisor.
Job Role – Service Advisor
Salary – OTE £26,000
Hrs Mon-Fri 8am-5:30pm and every other Sat 8:30-12:30
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about current vehicle models and their features will help you engage customers effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Service Advisor. This will help you build confidence in handling customer inquiries and complaints, which is crucial for this role.
✨Tip Number 3
Network with professionals in the automotive industry, especially those who work as Service Advisors. Attend local automotive events or join online forums to gain insights and potentially get referrals for job openings.
✨Tip Number 4
Research the company you're applying to and understand their values and services. Tailoring your approach to align with their mission can make a strong impression during any informal discussions or interviews.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor. Focus on customer service skills, rapport-building abilities, and any previous roles in motor garages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role. Mention specific experiences where you successfully advised customers or handled service-related tasks.
Highlight Key Skills: In your application, emphasise skills such as communication, professionalism, and your ability to up-sell products. These are crucial for the Service Advisor position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to build rapport and provide excellent service.
✨Know the Role Inside Out
Familiarise yourself with the specific duties of a Service Advisor. Understand the importance of advising customers on repairs and costs, and be ready to discuss how you would approach these tasks. This shows your genuine interest in the position.
✨Demonstrate Your Sales Ability
Since the role involves up-selling additional products, think of instances where you've successfully sold a product or service. Be ready to discuss your approach to identifying customer needs and how you can meet them effectively.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role. Ask about the company culture, team dynamics, or specific challenges they face in the Hounslow area. This not only demonstrates your interest but also helps you assess if it's the right fit for you.
