Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with vehicle service needs and manage repair processes.
- Company: Join a friendly car dealership near Brighton, known for its welcoming atmosphere.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive team environment.
- Why this job: Great opportunity to develop customer service skills in a dynamic automotive setting.
- Qualifications: Previous experience as a Service Advisor and a full driving licence required.
- Other info: Work hours are Monday to Friday with alternate Saturday mornings.
The predicted salary is between 20800 - 31200 £ per year.
Job Description
Experienced Service Advisor needed for lovely car dealership near Brighton!
We are working with a Car Main Dealership who are actively looking for a Service Advisor to join there friendly team.
Job Role – Motor Vehicle Service Advisor
Salary – circa 26k plus bonus
Hours 8.00 to 18.00 Monday to Friday
Alternate Saturdays 8.0 to 12.00
Location – Hassocks / Burgess Hill / Brighton
Service Advisor Duties include:
For this Service Advisor position you will have:
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
Service Advisor employer: Jago Consultants
Contact Detail:
Jago Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the car dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Brush up on your customer service skills, particularly in handling difficult situations. Be prepared to share examples of how you've successfully resolved customer issues in the past, as this will showcase your ability to maintain high standards of courtesy and professionalism.
✨Tip Number 3
Research common automotive repair questions and concerns that customers might have. Being knowledgeable about these topics will allow you to provide informed advice and build trust with potential clients.
✨Tip Number 4
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and the dealership's culture, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Focus on your customer service skills, ability to handle repairs, and any relevant achievements in your past roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention specific examples of how you've successfully managed customer interactions and upselling in the past.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as communication, organisation, and technical knowledge of vehicles. Make sure to mention your full driving licence as it is a requirement.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Advisor role.
How to prepare for a job interview at Jago Consultants
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer interactions in the past, especially any challenging situations where you turned a negative experience into a positive one.
✨Know the Products and Services
Familiarise yourself with the services offered by the dealership. Be ready to discuss how you can effectively communicate these services to customers and suggest additional products that may benefit them.
✨Demonstrate Your Technical Knowledge
While you don't need to be a mechanic, having a basic understanding of vehicle maintenance and repair processes will help you gain credibility. Brush up on common service issues and terminology to impress your interviewers.
✨Prepare for Role-Playing Scenarios
Interviews for Service Advisor positions often include role-playing exercises. Practice responding to hypothetical customer queries or complaints, focusing on maintaining professionalism and empathy while providing solutions.
